Customer Support Specialist

19 hours ago


Cochin, Kerala, India NJ Career Hub Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Hiring Multiple Candidates Join Our Team & Build Your Career.

About NJ Career Hub:

At NJ Career Hub, we are building the future of customer service. We partner with leading global brands to deliver exceptional customer experiences. We are looking for passionate individuals to join our own team and grow with us in a dynamic, supportive office environment.

The Role:

As a Customer Support Specialist, you will be the first point of contact for our clients' customers, resolving inquiries and building lasting positive relationships. You will be the voice of our partner brands, making a real impact every day.

Key Responsibilities:

  • Provide top-tier customer support via phone, email, and live chat.
  • Troubleshoot customer issues, provide timely solutions, and ensure customer satisfaction.
  • Maintain accurate records of customer interactions in our systems.
  • Collaborate with team members and managers to achieve performance targets.
  • Develop a deep understanding of our clients' products and services.

What We're Looking For (Requirements):

  • Excellent verbal and written communication skills in English.
  • Strong problem-solving abilities and a customer-first attitude.
  • Ability to work effectively in a team-oriented, on-site environment.
  • Basic computer proficiency and the ability to learn new software quickly.
  • Graduates or those with 0-2 years of experience are encouraged to apply.

What We Offer You:

  • A permanent role with NJ Career Hub – you are part of our company.
  • Comprehensive training to set you up for success.
  • Career growth opportunities – we promote from within
  • Competitive salary with performance-based incentives.
  • Vibrant office culture with a supportive team.

Job Details:

  • Job Location: Kochi Kerala
  • Schedule: Monday to Friday, Full-time
  • Salary: Best in the industry

Ready to launch your career? Apply now

For faster processing, we encourage you to apply directly through our career portal:

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person



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