Desktop Support Engineer/IT Support Specialist

12 hours ago


Cochin, Kerala, India GramPro Business Services Pvt. Ltd. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

"Recruiting for a scheduled commercial Bank"

Experience range : 2-3 years

Location: Mumbai, Kochi.

Position Summary

We are seeking a skilled and customer-focused On-Site Desktop Support Engineer / IT Support

Specialist to provide technical assistance and support for end users across hardware, software, and

network-related issues. This role is critical in maintaining operational continuity, resolving incidents

efficiently, and ensuring a high standard of IT service delivery.

Key Responsibilities:


• Provide hands-on support for desktops, laptops, printers, scanners and other peripherals.


• Troubleshoot and resolve hardware and software issues in Windows and Mac environments.


• Install, configure, and upgrade operating systems and applications.


• Support endpoint security tools, antivirus, and data loss prevention policies.


• Maintain accurate documentation of incidents, service requests, and resolutions in the

system.


• Assist with device migrations, imaging, and deployment of new hardware/software.


• Educate users on IT policies, process, best practices, and self-service tools.


• Collaborate with network, server, and application teams for escalated issues.


• Generate reports and summaries for recurring issues and service trends.


• Maintain inventory of IT assets and coordinate with procurement for replacements.

Required Qualifications:


• Bachelor's degree in computer science, Information Technology, or related field (or

equivalent experience).


• 2+ years of experience in desktop support or IT helpdesk roles.


• Proficiency in Windows OS, MacOS, Microsoft Office Suite, and remote support tools.


• Familiarity with Active Directory, SCCM, Intune, and ticketing systems (e.g., ServiceNow/Zoho

etc).


• Understanding of basic networking concepts and endpoint security protocols.



  • Cochin, Kerala, India Dbrains Infosystems and Controls Pvt Ltd Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    DESKTOP ENGINEER· Required male staff· Experience mandatory in similar field· 1 to 2 year experience compulsory· Eranakulam residents have priority· Education:Diploma/ ITIJob Type: Full-timePay: ₹12, ₹18,000.00 per monthWork Location: In person


  • Cochin, Kerala, India AImploy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionTransforming recruitment through advanced AI technology, AImploy is set to revolutionize the way companies hire talent. Our innovative solutions aim to streamline the hiring process, enhancing efficiency and accuracy in talent matching. We focus on leveraging cutting-edge AI to support businesses in finding the best candidates quickly and...

  • Desktop Engineer

    2 weeks ago


    Cochin, Kerala, India PUTHUR INFOTECH PVT LTD Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPuthur Infotech Pvt. Ltd. is a premier IT Infrastructure Solution and Service provider offering comprehensive office automation solutions. Headquartered in Bengaluru, the company operates through 30 branch offices and 1000+ direct support engineers across India. With ISO 9001, 20000, and 27001 certifications, Puthur Infotech is dedicated...

  • IT Support Engineer

    3 days ago


    Cochin, Kerala, India Neural Networks Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    We are seeking a skilled and proactive IT Support Engineer to manage and support our IT infrastructure. This includes server administration, operating system installation, firewall security management, and desktop/laptop support. The ideal candidate will ensure the smooth functioning of IT systems, secure network environments, and timely technical support...


  • Cochin, Kerala, India Technagy IT Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    About UsTechnagy ITis a relationship-driven Managed Service Provider (MSP) based in Texas, delivering world-class IT services to our clients. We are expanding our global team and looking for a highly skilled Senior L3 IT Support Engineer to join ourKochi office.If you are a senior IT professional who excels at solving complex problems and wants to be the...

  • Estimation Engineer

    1 week ago


    Cochin, Kerala, India Nasrec Support Full time  12,000 -  1,80,000 per year

    NASREC is currently hiring for our client in Qatar.We are looking for an experiencedEstimation Engineer (Civil Engineering)with strong expertise inFit-Out Estimation and MEP Costingto join their growing team.Position:Estimation Engineer – Civil EngineeringJob Location:QatarRequirements:Bachelor's degree in Civil Engineering4–5 years of proven experience...

  • IT Support Engineer

    3 days ago


    Cochin, Kerala, India CHARTER Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description:Role: IT Support EngineerLocation: CochinJob Type: Full-timeAbout Us: Charter is a dynamic financial services company headquartered in Brisbane, Australia, and serving clients in Australia, New Zealand, India and USA. Charter is committed to providing excellent service to the clients, and providing a positive work environment for all...

  • DevOps Engineer

    1 week ago


    Cochin, Kerala, India support sages Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About UsSupportSages has been the preferred vendor for cloud implementation services to companies of all genres and scales. While primarily being a server management company and having end-to-end knowledge of traditional on-premises and advanced cloud technologies we have evolved into a DevOps Company. Our vision is to be the most loved and happiest...


  • Cochin, Kerala, India Aforeserve Full time ₹ 2,40,000 - ₹ 3,36,000 per year

    Job descriptionCompany DescriptionAforeserve.Com Ltd is a single point support and services provider for OEM, ODM, SI and CIOs. It covers a range of ICT assets over its life-cycle across brands, platforms, and technologies. Aforeserve enables its customers to serve their customers efficiently and effectively.Role DescriptionThis is a full-time role as a...


  • Cochin, Kerala, India MAKSYS IT Full time ₹ 87,000 - ₹ 12,00,000 per year

    We are looking for Computer Hardware Technician/Engineer for Customer Site Support. for all KeralaMinimum 1 year experience neededThe ideal candidate will be responsible for Trouble shooting of technical problems and resolve themselves will be responsible for the growth of the company by meeting and promoting the company's services.Responsibilities:Designing...