Front Office Executive

2 days ago

Chennai, Tamil Nadu, India Trilegal Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Front Office Executive

Location:
Chennai

Function:
Administration / Front Office Operations

Experience Required:
Minimum 2 years of experience in front desk, customer service or related professional roles

About Trilegal:

Trilegal is a leading full-service law firm in India with over 25 years of experience, trusted for its in-depth expertise and client-centric approach. The firm advises a diverse set of clients, including Fortune 500 companies, global investment funds, major Indian conglomerates, domestic and international banks, technology and media giants, family offices, and high-net-worth individuals.

Roles & Responsibilities:

  • Attend and manage all incoming calls promptly, transferring them to the appropriate departments when required.
  • Greet and welcome visitors with professionalism, ensuring a warm and courteous experience at all times.
  • Maintain and organize important documents, files, and records efficiently.
  • Monitor and manage office stationery supplies, placing timely orders for replenishment.
  • Coordinate with internal and external stakeholders for messages, visitor coordination, and other front-office-related queries.
  • Provide accurate information regarding the firm's services and assist visitors as needed.
  • Build and maintain awareness of the firm's brand image through effective client interaction.
  • Deliver high-quality customer service and manage client feedback or complaints in accordance with firm policies.
  • Ensure compliance with safety procedures and promptly report any unsafe situations to management.
  • Participate actively in meetings and training sessions as required.

Desired Candidate Profile:

  • Bachelor's degree in any discipline.
  • Minimum of 2 years of experience in front desk operations, client servicing, or customer-facing roles.
  • Excellent verbal and written communication skills in English.
  • Strong interpersonal, organizational, and problem-solving abilities.
  • Professional appearance with the ability to represent the firm confidently and courteously.
  • Ability to multitask and perform effectively in a dynamic, fast-paced environment.
  • High level of reliability, responsibility, and attention to detail.
  • Proficiency in MS Office and general office management systems.
  • Must be a team player with a proactive and result-oriented approach.
  • Capable of working under pressure and meeting strict deadlines.

We are an equal opportunity employer and value diversity. We do not discriminate based on gender, race, age, sexual orientation, and religious identities or any other applicable characteristics protected by law. We seek individuals who uphold the highest standards of integrity, demonstrate professionalism in every interaction, treat others with respect, and consistently align personal ambition with the collective goals of the firm

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