Front Office Executive

1 day ago

Chennai, Tamil Nadu, India Uniscans & Labs Pvt Ltd Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Job Title: Front Desk Executive / Receptionist (Male)_Immediate Joiners Required

Role Purpose:

To ensure smooth and efficient front-desk operations, deliver excellent patient service, manage reception activities, and maintain a professional and welcoming environment that reflects the values and standards of the Diagnostic Centre.

Key Responsibilities:

Patient Handling & Customer Service

  • Greet patients and visitors courteously and professionally upon arrival.
  • Manage patient registration, appointment scheduling, and billing coordination.
  • Provide accurate information about tests, services, and report collection timings.
  • Coordinate with technical and medical teams to ensure smooth patient flow.
  • Handle patient feedback and escalate issues to the Centre Manager when necessary.

Front Office Administration

  • Maintain patient records, receipts, and daily collection reports.
  • Ensure front-desk registers, forms, and documentation are properly updated.
  • Coordinate with billing, marketing, and technical teams for daily operations.
  • Monitor the waiting area to ensure cleanliness, comfort, and patient satisfaction.

Communication & Coordination

  • Attend incoming calls and route them appropriately.
  • Maintain effective communication between departments to support operational efficiency.
  • Assist during audits, inspections, and marketing activities as required.

Professionalism & Grooming

  • Maintain a neat, professional, and hygienic appearance at all times.
  • Follow the organization's dress code and grooming policy.
  • Demonstrate empathy, patience, and courtesy in all patient interactions.

Qualifications & Experience:

  • Education: Graduate / Diploma in Hospital Administration, Healthcare, or related field.
  • Experience: Minimum 1–2 years as a Front Office Executive / Receptionist in a Diagnostic Centre, Hospital, or Healthcare setup.
  • Language Skills: Fluency in English and Tamil (additional languages preferred).
  • Technical Skills: Proficiency in MS Office, billing software, and patient registration systems.

Key Competencies:

  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking ability.
  • Customer service orientation with high attention to detail.
  • Punctual, disciplined, and able to work under pressure.

Working Conditions:

  • 6-day working schedule (rotational shifts if required).
  • Must maintain a professional and presentable appearance at all times.

Role/Designation: Front Office / Operations

Work location: Tondiarpet, Chennai

Experience: 5 – 10 yrs

No of openings: 2 nos.

Salary: Best in industry

Industry: preferably in Diagnostics/ Hospital Industry

Qualification: Any degree

***Immediate Joiners Required***

Please share the openings to your friends too.

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Expected Start Date: 22/10/2025

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