
Front Office Executive for a Hospital
3 days ago
Job Overview
We are seeking a dedicated Front Office Executive for a reputable hospital in Chennai. As a key team member, the successful candidate will manage front office operations, handle patient inquiries, and provide exceptional customer service, ensuring smooth administrative processes within the hospital.
Roles and Responsibilities
- Serve as the first point of contact for patients and visitors, providing a friendly and professional reception experience.
- Manage and coordinate patient appointments, liaising with healthcare providers to optimize scheduling.
- Respond to patient inquiries and direct them to the relevant hospital services, ensuring prompt and accurate information flow.
- Address and resolve patient concerns or complaints effectively, maintaining patient satisfaction and trust.
- Facilitate front office operations, including record management, ensuring that all administrative functions are executed efficiently.
- Maintain accurate and up-to-date records of patient interactions and appointments, supporting overall hospital administration.
- Collaborate with healthcare providers and hospital staff to enhance service delivery and patient care standards.
- Ensure the front office area is tidy, organized, and equipped with necessary supplies to create a welcoming environment.
Qualifications and Skills
Education: Minimum graduate (preferably in any discipline).
Experience: 1-6 years of experience in customer service , preferably in healthcare or hospitality.
Shift Timing: Ok to work with rotational shifts.
Skills:
- Excellent communication (Tamil Language Mandatory)
- Strong interpersonal and problem-in medical terminology (preferred).
Interested Candidate Please share your CV on
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