Front Office – Guest Relation Executive

5 hours ago

Chennai, Tamil Nadu, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are looking for a highly skilled and experienced Front Office Guest Relation Executive / Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations, guest relations, and supervision.

Roles and Responsibility

  • Manage front office operations, ensuring seamless day-to-day activities.
  • Supervise and coordinate with front office staff to achieve high levels of customer satisfaction.
  • Develop and implement effective guest relation strategies to enhance customer experience.
  • Handle complaints and resolve issues professionally and courteously.
  • Maintain accurate records and reports of front office operations.
  • Collaborate with other departments to ensure excellent customer service.

Job Requirements

  • Proven experience in front office operations, guest relations, and supervision.
  • Strong communication and interpersonal skills are essential.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Excellent problem-solving and analytical skills are required.
  • Proficiency in MS Office and other relevant software applications is necessary.
  • A graduate degree in any field is preferred.

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