Guest Relation Executive

4 hours ago


Chennai, Tamil Nadu, India Brigade Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Were Hiring Guest Relations Executive (GRE) | Chennai

Location: Perumbakkam, Chennai

Department: Guest Relations / Front Office

Work Type: Full-time | On-site

Experience: 04 years preferred

Work Schedule:

  • Mandatory working on Saturdays and Sundays
  • Rotational week off during weekdays

Role & responsibilities

Were looking for a Guest Relations Executive (GRE) who is passionate about delivering exceptional customer experiences. As part of our Chennai team, youll be the face of our brand ensuring that every guest interaction reflects our commitment to professionalism, warmth, and excellence.

Key Responsibilities:

Ensure and provide flawless, professional, and high-quality customer service experiences.

Analyse customer feedback and provide strategic input to continuously enhance guest satisfaction and overall ratings.

Respond promptly to guest needs, anticipating unstated expectations and personalising service.

Manage guest relations and engagement activities to create memorable experiences.

Build positive relationships with guests, addressing any concerns courteously and efficiently.

Greet and assist guests warmly, handle inquiries (in-person and via phone), and ensure seamless communication.

Coordinate and organise events and activities approved by the head office.

Maintain orderliness at the front desk and ensure all documents are properly arranged.

Report maintenance issues or malfunctioning equipment promptly for quick resolution.

Preferred candidate profile

Excellent communication and interpersonal skills.

Strong sense of hospitality, courtesy, and professionalism.

Organized, proactive, and detail-oriented.

Ability to multitask and remain calm under pressure.

Prior experience in guest relations, hospitality, or front office preferred.



  • Chennai, Tamil Nadu, India VGP Heritage Venues Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionVGP Heritage Venues, situated along Chennai's scenic East Coast Road (ECR), blends heritage architecture, open-air spaces, and stunning ocean views to offer unique event settings. Recognized for its ability to host a variety of events such as corporate day outings, beachfront gatherings, celebratory dinners, and large-scale company...


  • Chennai, Tamil Nadu, India Wonderla Holidays Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Skills:-Excellent communication and interpersonal skills.Strong leadership ability with experience in managing guest-facing teams.Customer-first mindset with excellent conflict resolution and problem-solving skills.Ability to multitask and remain calm under pressure in a fast-paced environment.Hands-on experience in guest feedback management (NPS, online...


  • Chennai, Tamil Nadu, India Wonderla Holidays Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesSet up and lead Guest Relations operations for Wonderla Chennai (new park launch).Design and implement SOPs and service processes to establish best-in-class guest experience standards.Greet and engage guests, ensuring smooth entry and personalized attention throughout their visit.Address and resolve guest concerns related to rides,...


  • Chennai, Tamil Nadu, India Covestays Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage guest requests & complaints* Coordinate housekeeping services* Uphold hotel standards & policies* Maintain front desk operations* Greet guests with warmth & efficiencyHealth insurance


  • Chennai, Tamil Nadu, India Marriott International Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests....


  • Chennai, Tamil Nadu, India Kauvery Hospital Full time

    Guest Relations Group Data for Google Reviews & Feedback (IP & OP).Patient Satisfaction Score (Before Day) – Discharge Feedback.Treat well app – Complaints closure checking.Info mail – All mail to be addressed within 24 hrs.Patient Grievance AddressalVIP CoordinationDeclared Patient / Complicated Patient ManagementTreatwell Application with regard to...


  • Chennai, Tamil Nadu, India Matrimony Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Looking for a high-rewarding career opportunities in Leading Wedtech Firm?Walk in for an interview and grab this exciting opportunityGuest Relation Specialist Join Our Winning TeamLocation: Multiple Locations in ChennaiWork Timings: General Shift Salary: 0-5 LPA + Incentives (10K-25K per month)What we are looking 1-5 years of experience as a Guest Relations...


  • Chennai, Tamil Nadu, India Zip By Spree Guest House Chennai Full time ₹ 3,00,000 - ₹ 3,36,000 per year

    Responsibility & Authority:Responsible for cleanliness, orderliness, and appearance of the entire Hotel.Ensure that rooms are made as per company standards.Prepare Annual Housekeeping Budget.Maintain par stock of guest supplies, cleaning supplies, linen, and uniforms.Organize inventories with Accounts and General Store for linen, uniform, and fixed...

  • Lounge Manager

    2 weeks ago


    Chennai, Tamil Nadu, India INEJ EXECUTIVE LOUNGE Full time ₹ 50,000 - ₹ 60,000 per year

    Job Opening: Lounge Manager – Inej Executive Lounge, ChennaiCompany: Ten 11 Hospitality Pvt. Ltd.Location: Inej Executive Lounge – ChennaiPosition: Lounge ManagerExperience: 4–7 yearsIndustry Preference: Hospitality | Lounges | Hotels | Premium Dining | F&BRole Overview:We are looking for a dynamic and experienced Lounge Manager to lead operations at...


  • Chennai, Tamil Nadu, India Park Hyatt Chennai Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.ResponsibilitiesYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest...