Guest Relation Executive

Meet,greet and direct Guests who enter the lobby area-Manage,record and resolve promptly Guest complaints-Demonstrate a thorough understanding of all facilities and services provided within the hotel-Upselling -Main point of contact for VIP Guests.

Role & responsibilitiesGood command of the English language is essential, both written and verbal .Must possess strong organization time management skills, attention to detail.Must be guest service focused and a team player.Positive attitude and outgoing personality is essential.Personable, enthusiastic, self-motivated and able to work...

Responsibilities:* Manage guest requests & complaints* Coordinate housekeeping services* Uphold hotel standards & policies* Maintain front desk operations* Greet guests with warmth & efficiencyHealth insurance

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationSheraton Grand Chennai Resort & Spa, 280 ECR, Vedanamelli, Chennai, Tamil Nadu, India, 603104ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests....

Roles and Responsibilities* Manage front desk operations, including handling phone calls, emails, and messages.* Maintain accurate records of guest interactions and feedback.

Guest Relations Group Data for Google Reviews & Feedback (IP & OP).Patient Satisfaction Score (Before Day) – Discharge Feedback.Treat well app – Complaints closure checking.Info mail – All mail to be addressed within 24 hrs.Patient Grievance AddressalVIP CoordinationDeclared Patient / Complicated Patient ManagementTreatwell Application with regard to...

Responsibility & Authority:Responsible for cleanliness, orderliness, and appearance of the entire Hotel.Ensure that rooms are made as per company standards.Prepare Annual Housekeeping Budget.Maintain par stock of guest supplies, cleaning supplies, linen, and uniforms.Organize inventories with Accounts and General Store for linen, uniform, and fixed...

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.ResponsibilitiesYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India, 600042VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out...

Job Description POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make...