Guest Relation Executive

2 days ago

Chennai, Tamil Nadu, India Vasantha Subaramanian Hospitals Full time

Roles and Responsibilities

  • Ensure seamless coordination between guests, doctors, nurses, and other hospital staff to provide exceptional patient care services.
  • Handle guest complaints and feedback in a professional manner to resolve issues promptly.
  • Manage front office operations efficiently, including handling patient registration, billing, and scheduling appointments.
  • Provide excellent customer service by responding to guest queries and resolving concerns in a timely fashion.
  • Maintain accurate records of patient interactions and updates for smooth communication among team members.

Desired Candidate Profile

  • 2-5 years of experience as a Guest Relations Executive or similar role in a healthcare setting (OPD/Hospital).
  • Strong knowledge of GRE (Guest Relationship Executives) principles and practices.
  • Excellent communication skills with ability to handle sensitive situations professionally.
  • Proficiency in front office executive activities such as registration, billing, and scheduling appointments.

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