Guest Relation Officer

6 days ago


Chennai, Tamil Nadu, India Kauvery Hospital Full time
  • Guest Relations Group Data for Google Reviews & Feedback (IP & OP).
  • Patient Satisfaction Score (Before Day) – Discharge Feedback.
  • Treat well app – Complaints closure checking.
  • Info mail – All mail to be addressed within 24 hrs.
  • Patient Grievance Addressal
  • VIP Coordination
  • Declared Patient / Complicated Patient Management
  • Treatwell Application with regard to respective HOD's
  • Credentials & Clarification to be updated (SPOC – GRO)
  • Patient Experience Committee meeting (Monthly Once)
  • CRM MIS Meeting (Monthly Once)
  • SPOC Meeting (Monthly Once)
  • Patient Coordination for 100% Satisfaction.


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