Delivery Director

4 days ago

Delhi, Delhi, India MedRec Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Description-

We are seeking a highly experienced Technical Delivery Manager to lead service delivery for projects in a dynamic and fast-paced environment. The ideal candidate will have a robust background in managing cross-functional teams and executing projects within an onshore-offshore engagement model. You will be responsible for ensuring that projects meet service level agreements (SLAs) while managing stakeholder expectations and fostering a culture of collaboration and continuous improvement.

Years of experience :- 12+ Years

Roles and Responsiblities :-

Oversee the end-to-end service delivery of projects, ensuring adherence to SLAs and quality standards.

Collaborate with cross-functional teams to plan, execute, and deliver projects in migration, integration, development, and support environments.

Manage stakeholder relationships effectively, ensuring clear communication and alignment on project goals.

Lead change management processes to adapt to evolving project requirements.

Handle incident management to resolve issues promptly and minimize disruptions.

Conduct resource planning and allocation to maximize team efficiency and project success.

Develop comprehensive project plans, including timelines, milestones, and deliverables.

Generate and present project reports and dashboards for transparency and progress tracking.

Create and maintain technical documentation to support project execution and knowledge transfer.

Foster the adoption of best practices in project management methodologies such as SDLC, Agile, and Scrum.

Work with cloud technologies (Azure, Oracle and Salesforce).

Must have:-

5-7 years of experience in technical delivery and service management.

Strong understanding of project management principles and methodologies, including PMP and ITIL certifications.

Extensive experience with SDLC, Agile, and Scrum methodologies.

Proven track record of successful project delivery in migration, integration, development, and support environments.

Experience working in onshore-offshore engagement models.

Proficiency in cloud technologies (Azure, Oracle and Salesforce).

Exceptional communication skills, with the ability to manage stakeholders at all levels.

Strong analytical and problem-solving skills.

Good to have :-

Certifications :

Relevant certifications (e.g., PMP, PRINCE2, Scrum Master) are a plus.

Previous experience in a similar role within IT consulting industry.

Leadership and team management experience, with the ability to mentor and develop team members.

Qualification & skills :-

Bachelor's degree in computer science, Information Technology, or related field.

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