BPO Outbound sales manager

2 weeks ago


Delhi, Delhi, India Aces Global Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Job OverviewQualifications and Skills
  • Proven team leadership experience to manage and guide sales teams effectively (Mandatory skill).
  • Strong market analysis abilities to evaluate sales trends and predict future market behavior (Mandatory skill).
  • Expertise in process improvement to enhance sales operations and ensure alignment with business goals (Mandatory skill).
  • Strong performance monitoring skills to assess team output and devise strategies for improvement.
  • Capability in sales coaching to mentor sales staff, elevating their skills and performance.
  • Proficient with CRM management to track customer interactions and maintain advantageous client relationships.
  • Proven track record in account management, ensuring sustainable growth and satisfaction of client accounts.
  • Ability to develop and implement sales strategy to meet or exceed sales targets and align with organizational goals.
Roles and Responsibilities
  • Lead and manage outbound sales teams to ensure achievement of sales targets.
  • Conduct market analysis to understand client needs and identify new sales opportunities.
  • Drive process improvements to enhance efficiency and effectiveness of sales operations.
  • Monitor team performance, providing feedback and direction to improve productivity.
  • Deliver sales coaching to continuously enhance team capabilities and address performance gaps.
  • Oversee CRM systems to track sales activities and manage client relationships effectively.
  • Develop comprehensive sales strategies that foster sustainable growth and enhance client satisfaction.
  • Collaborate with other departments to ensure seamless client onboarding and issue resolution.

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