bpo assistant manager

2 days ago

Delhi, Delhi, India Aces Global Consulting Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Overview

We are seeking a dedicated BPO Assistant Manager for Outbound Sales. This is a full-time, mid-level position based in Delhi. The ideal candidate will possess 4 to 6 years of work experience in relevant fields, handling customer interactions and driving sales efforts effectively.

Qualifications and Skills

  • customer relationship management proficiency with the ability to effectively manage interactions with clients and ensure satisfaction (Mandatory skill).
  • proven experience in direct client interaction, demonstrating confidence and clarity in communication with clients (Mandatory skill).
  • demonstrated expertise in outbound marketing, capable of formulating and executing marketing strategies to drive sales growth (Mandatory skill).
  • effective team leadership skills to guide and motivate a diverse sales team towards achieving objectives.
  • competence in sales management, ensuring the drafting and execution of successful sales strategies.
  • proficiency in account management, overseeing customer accounts to meet and exceed retention targets.
  • exemplary communication skills necessary for negotiating deals and maintaining client relations effectively.
  • strategic thinking ability for developing and implementing innovative sales strategies tailored to market demands.

Roles and Responsibilities

  • manage and oversee outbound sales operations, ensuring the achievement of sales targets and KPIs.
  • lead, train, and support the sales team in developing their abilities and reaching their potential.
  • develop and implement effective sales strategies to maximize revenue and market penetration.
  • maintain strong client relationships and oversee the CRM systems for optimization and client satisfaction.
  • monitor and analyze sales metrics to identify areas for improvement and adjustment in strategies.
  • collaborate with other departments to ensure a streamlined approach to sales and customer service.
  • provide regular reporting and feedback to senior management regarding sales performance and market trends.
  • ensure compliance with company policies and maintain ethical standards throughout sales operations.

Experience

  • 4 to 6 years of experience in any BPO company.
  • lead a team of around 10 to 15 people.

  • BPO calling

    7 days ago

    Delhi, Delhi, India Aatish Trading Co Full time ₹ 3,50,000 - ₹ 4,50,000 per year

    BPO Calling Staff – Australia ProcessAge Criteria: 25–45 yearsExperience: 2–4 yearsShift Timings: 11:00 PM – 08:00 AM (Melbourne Time) (tentative; may change as per operations)Staff Requirement: Initially hiring one staff member to cover the full shift. Shifts will be 8.5 hours including a 30-minute overlap.Key Responsibilities:Handle and attend...

  • Quality Analyst Bpo

    7 days ago

    Delhi, Delhi, India IEnergizer Full time ₹ 2,40,000 - ₹ 3,84,000 per year

    Company OverviewiEnergizer is a renowned leader in the Business Process Outsourcing sector, providing exceptional customer management solutions. The company partners with clients to enhance their market presence through comprehensive life-cycle customer support services, including sales, customer care, technical support, and back-office services. iEnergizer...

  • Graduate/Fresher (BPO)

    2 days ago

    Delhi, Delhi, India Aces Global Consulting Pvt Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Gender Preferance- FEMALEJob OverviewJoin as a Graduate Fresher in our BPO sector. This full-time position is located in Delhi and is open to candidates with work experience ranging from 0 to 1 year. As a fresher, you will leverage your communication skills in a day shift environment, focusing on call handling and client interaction to contribute to our...

  • Required Assistant Team Lead

    1 week ago

    Delhi, Delhi, India Sharda Consultancy Services Full time ₹ 4,20,000 per year

    Call/whats app Required Assistant Team Lead (BPO Background)Relevant exp with Team handling, excellent comms, data management, Good closureSalary 35-40kExp required 2-5 yearsLocation DelhiNeed Immediate Joiners Call

  • BPO Outbound sales manager

    2 days ago

    Delhi, Delhi, India Aces Global Consulting Pvt Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job OverviewWe are seeking a Mid-Level BPO Outbound Sales Manager to join our team in Delhi. This full-time role demands a professional with 3 to 6 years of experience. The ideal candidate will spearhead outbound sales activities, manage sales teams, and drive sales improvements to increase revenue and ensure client satisfaction. Key expertise in team...

  • Workforce Management

    7 days ago

    Delhi, Delhi, India SummitNext Technologies Sdn Bhd Full time ₹ 4,20,000 - ₹ 6,00,000 per year

    We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Workforce Management (WFM) Specialist, providing outstanding support to our renowned clients in the BPO sector with...

  • Data Analyst Manager

    5 days ago

    Delhi, Delhi, India Aplus Careers Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Industry: BPOLocation: India, Remote Job SummaryOur client is a leading BPO organization specializing in back-office operations. They are seeking a results-driven Six Sigma Black Belt / Data Analyst Manager to lead process improvement initiatives, drive operational excellence, and support data-driven decision-making across their BPO back-office...

  • Data Analyst Manager

    1 day ago

    Delhi, Delhi, India Aplus Careers Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Industry: BPO Location: India, Remote  Job Summary Our client is a leading BPO organization specializing in back-office operations. They are seeking a results-driven Six Sigma Black Belt / Data Analyst Manager to lead process improvement initiatives, drive operational excellence, and support data-driven decision-making across their BPO back-office...

  • Data Analysis Manager

    3 days ago

    Delhi, Delhi, India Aplus Consulting Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Industry: BPOLocation: RemoteJob SummaryOur client is a leading BPO organization specializing in back-office operations. They are seeking a results-drivenSix Sigma Black Belt / Data Analyst Managerto lead process improvement initiatives, drive operational excellence, and support data-driven decision-making across their BPO back-office operations.Main...

  • Workforce Management

    7 days ago

    Delhi, Delhi, India SummitNext Technologies Sdn Bhd Full time ₹ 7,00,000 - ₹ 10,00,000 per year

    We, SummitNext Technologies Sdn. Bhd., are a BPO and Technology Solutions provider, where innovation meets excellence.As we continue our rapid expansion, we are on the lookout for passionate and driven individuals to join our team as Workforce Management (WFM) Specialist, providing outstanding support to our renowned clients in the BPO sector with...