Inside Sales Manager

17 hours ago

Bengaluru, Karnataka, India HNS Gold Full time

Job Summary:

We are seeking an experienced and performance-driven Inside Sales Manager to lead our digital lead-handling and closure operations. The role involves managing a team of Inside Sales Executives who handle leads generated from Google Ads, Facebook Ads, and other online sources, ensuring timely follow-ups, high conversion ratios, and business growth in gold buying, gold loan settlement, and silver buying.

Role & responsibilities

Key Responsibilities:

Team Management & Lead Allocation

  • Lead and supervise the Inside Sales / Telecalling team handling inbound digital leads.
  • Allocate leads fairly and ensure timely contact and follow-up by the team.
  • Train and guide team members on lead communication, objection handling, and conversion techniques.
  • Conduct daily reviews and performance monitoring.

Lead Conversion & Business Growth

  • Ensure maximum lead-to-business conversion ratio through proper follow-up strategies.
  • Identify high-value leads and personally engage for closure support.
  • Drive business growth in gold buying, gold loan settlement, and silver business.
  • Coordinate with branch heads and valuation teams to ensure seamless customer experience and closure.

CRM & Reporting

  • Ensure all leads are updated and tracked in the CRM system with proper follow-up stages.
  • Analyze daily/weekly/monthly lead performance reports and identify improvement areas.
  • Monitor team productivity, response time, and conversion funnel metrics.

Marketing Coordination

  • Collaborate with the marketing team to provide feedback on lead quality, ad performance, and region-wise response.
  • Suggest improvements to campaigns and follow-up scripts for better engagement.
  • Support marketing with ideas for remarketing, WhatsApp campaigns, and customer reactivation.

Customer Experience & Compliance

  • Maintain high standards of professionalism in customer communication.
  • Ensure transparent and ethical handling of leads and conversions.
  • Resolve escalated customer issues promptly and effectively.

Preferred candidate profile

  • Graduate / Postgraduate in Business, Marketing, or related field.
  • 3-6 years of experience in Inside Sales, Tele-Sales, or Lead Management (preferably from gold, finance, or retail background).
  • Strong leadership and team-handling capabilities.
  • Excellent communication, persuasion, and negotiation skills.
  • Sound understanding of CRM systems, lead tracking, and digital lead flow processes.
  • Ability to work with cross-functional teams (Marketing, Branch Ops, Valuation).
  • Target-oriented mindset with proven track record in conversions and revenue growth.

  • Inside Sales Manager

    1 week ago

    Bengaluru, Karnataka, India MHS | My Haul Store Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for an Inside Sales Manager located in Bengaluru. The Inside Sales Manager will be responsible for managing inside sales functions, ensuring customer satisfaction, and generating leads. Daily tasks include account management, working with the sales team to achieve targets, developing strategies to enhance...

  • Inside Sales Manager

    16 hours ago

    Bengaluru, Karnataka, India Techademy Global Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionTechademy Global, with over 30 years of expertise and 750,000+ transformations, is trusted by 650+ organizations worldwide. We provide professional certifications and bootcamp courses that equip individuals and teams with the in-demand skills necessary for success. Our personalized learning journeys drive measurable impact, unlocking...

  • Inside Sales Manager

    1 week ago

    Bengaluru, Karnataka, India iCert Global Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptioniCert Global is an Education Technology company offering certification training courses designed to accelerate the careers of working professionals worldwide. Through instructor-led classroom workshops, live virtual training sessions, and self-paced e-learning courses, the company has trained professionals in 108 countries. Our portfolio...

  • Inside Sales Manager

    4 days ago

    Bengaluru, Karnataka, India Stag Elevators Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWith over 40 years of combined experience in the field of safety and vertical mobility, Stag Elevators specializes in state-of-the-art, customized home lifts designed for children and senior citizens with safety as the top priority. Our products are imported from Italy and include hydraulic, gearless belt drive, and customized platform...

  • Inside Sales Manager

    22 hours ago

    Bengaluru, Karnataka, India RADCAM TECHNOLOGIES PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionRadcam Technologies is a premier machinery and software service provider and consulting company in India. We deliver the right insights, software, and support to help businesses transform, making their functions simpler, faster, and better. As a Prime partner with Euromac, Italy, Radcam Technologies supplies advanced machinery for sheet...

  • Inside Sales Manager-

    18 hours ago

    Bengaluru, Karnataka, India AMS Human Resources Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Role- Inside Sales ManagerLocation- Dollars Colony, BangaloreWorking days- Mon- Sat (6 days)Job DescriptionWere seeking a motivated inside sales manager to join our team at Asuku India Pvt Ltd.You will manage day-to-day sales activities, coaching and mentoring a team of inside sales executives and ensuring the team meets and exceeds sales targets. The...

  • Manager - Inside Sales

    19 hours ago

    Bengaluru, Karnataka, India Quantiphi Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but...

  • Inside Sales Manager

    3 days ago

    Bengaluru, Karnataka, India Skillcase Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are hiring Inside Sales Lead for our founding team at Skillcase. Role involves managing the full sales cycle, candidate outreach, pitching programs, closing enrollments, and building the sales team from scratch.

  • Inside Sales Manager

    4 days ago

    Bengaluru, Karnataka, India Nuage Compusys Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Meet revenue targets through effective sales strategies* Collaborate with marketing team on lead generation campaigns* Manage inside sales pipeline from prospect to close

  • Inside Sales Manager

    1 week ago

    Bengaluru, Karnataka, India Ambient Scientific Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Collaborate with marketing team on lead generation strategies* Meet monthly sales targets* Manage international client relationships via phone/email* Close US & global deals through inside sales techniques .