Guest Service
2 hours ago
- Greet and welcome guests upon arrival with a warm and friendly attitude.
- Address guest inquiries and requests in a professional and courteous manner.
- Provide accurate information about the property, facilities, and local attractions.
- Handle check-in and check-out procedures efficiently.
- Process payments, invoices, and manage cash or credit transactions.
- Maintain accurate records and ensure guest information is updated in the system.
- Respond promptly to guest complaints and ensure issues are resolved to their satisfaction.
- Escalate unresolved issues to the appropriate department or manager.
- Collaborate with housekeeping, maintenance, and other departments to ensure guest requests are fulfilled.
- Communicate special requests or preferences to relevant teams.
- Ensure compliance with safety protocols, company policies, and procedures.
- Maintain confidentiality of guest information.
- Assist in managing lobby or reception area to ensure it is clean and welcoming.
- Participate in training sessions and team meetings to enhance skills and knowledge.
- Perform other tasks as assigned by the supervisor or management.
Job Type: Full-time
Pay: ₹10, ₹20,000.00 per month
Work Location: In person
-
Guest Service Associate
3 days ago
Bengaluru, Karnataka, India Autogrill Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAutogrill is the world's leading provider of food and beverage services for travelers, operating across 30 countries on 4 continents. With about 46,000 employees, it manages approximately 3,300 points of sale in 774 locations, predominantly in airports and along motorways. Autogrill also serves guests in railway stations, high streets,...
-
Guest Services Specialist
2 weeks ago
Bengaluru, Karnataka, India HRServ N Consult Full time ₹ 2,40,000 - ₹ 3,60,000 per yearThe Guest Services Specialist will be responsible for providing exceptional customer service, handling guest inquiries, managing reservations, and ensuring guest satisfactionKey Responsibilities:Respond promptly to guest inquiries via phone calls, messages, and social media DMsProvide detailed information about property features, amenities, and booking...
-
Guest Service Associate
1 week ago
Bengaluru, Karnataka, India Bengaluru Airport Services Limited (BASL) Full time ₹ 80,000 - ₹ 1,20,000 per yearJob Summary:The Guest Service Associate Front Office will be responsible for delivering exceptional guest experiences at the Transit Hotel. The role involves managing check-in/check-out operations, guest queries, room allocations, and ensuring smooth coordination with housekeeping, reservations, and other departments to maintain high service standards.Duties...
-
Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India Century Real Estate Holdings Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per yearAs a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.Responsibilities:Greet...
-
Guest Service Expert
5 days ago
Bengaluru, Karnataka, India Naukri Hospitality Jobs Full time ₹ 6,00,000 - ₹ 8,00,000 per yearWe are looking for a highly skilled and experienced Guest Service Expert to join our team in the Housekeeping department at Marriott Hotel. The ideal candidate will have 2-5 years of experience in guest service, preferably in the hospitality industry.Roles and ResponsibilityProvide exceptional guest service and ensure high customer satisfaction.Manage and...
-
Guest Service Associate
7 days ago
Bengaluru, Karnataka, India The Fresh Factory Full time ₹ 1,50,000 - ₹ 2,50,000 per yearThe Fresh Factory, we believeclean is cool.We're a new-age café and retail concept that brings together honest food, mindful ingredients, and a community of people who care about what they eat.We're looking for aGuest Service Associateto join our growing team — someone who loves people, has an eye for detail, and can make every guest feel seen, heard, and...
-
Guest Service Associate
7 days ago
Bengaluru, Karnataka, India JW Marriott Full time ₹ 3,00,000 - ₹ 4,50,000 per yearAdditional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out...
-
Guest Service Assistant
9 hours ago
Bengaluru, Karnataka, India INOX Full time ₹ 18,00,000 - ₹ 36,00,000 per yearGuest Relation Associate (Gold Class)They will be responsible to enhancing the positive and welcoming experience for moviegoers. This includes greeting guests, assisting with ticket purchases and information, resolving issues, and maintaining a clean and comfortable environment. They also handle food and beverage orders, manage the concession stand, and may...
-
GSA – Guest Service Associate
6 hours ago
Bengaluru, Karnataka, India BARBEQUE NATION Full time ₹ 2,00,000 - ₹ 2,50,000 per yearDuties & Responsibilities:To ensure steady flow of service to guests; respond to their requirements to support the Sr. GSA in achieving guest delightTo cooperate and coordinate with Sr GSA / Chef / Barker for smooth flow of the servicesTo safely place and remove the grill in order to ensure safe service to the guestGuest feedback score on service.Understand...
-
Guest Service Expert – F&B Service
3 days ago
Bengaluru, Karnataka, India Naukri Hospitality Jobs Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for a highly skilled and experienced Guest Service Expert to join our team in the F&B service department at Marriott Hotel. The ideal candidate will have 2-5 years of experience in guest service, preferably in the hospitality industry.Roles and ResponsibilityProvide exceptional customer service to guests, ensuring their needs are met and...