Guest Service Expert
2 days ago
We are looking for a highly skilled and experienced Guest Service Expert to join our team in the Housekeeping department at Marriott Hotel. The ideal candidate will have 2-5 years of experience in guest service, preferably in the hospitality industry.
Roles and Responsibility
- Provide exceptional guest service and ensure high customer satisfaction.
- Manage and coordinate housekeeping operations to maintain cleanliness and quality standards.
- Develop and implement effective cleaning schedules and procedures.
- Collaborate with other departments to ensure seamless guest experiences.
- Train and guide housekeeping staff on best practices and procedures.
- Monitor and report any maintenance or repair issues promptly.
Job Requirements
- Proven experience in guest service, preferably in the hospitality industry.
- Strong knowledge of housekeeping operations and procedures.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and ability to multitask.
- Familiarity with hotel management systems and software.
*Note - Job has been sourced from social media platforms/other public websites.
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