Revenue and Reservations Manager(Hotels,Resorts)
1 week ago
Job Description: Revenue & Reservations Manager – Hotels & Resorts
Overview:
We are seeking an experienced Revenue & Reservations Manager to oversee the reservations team and ensure efficient booking operations for our hotel/resort. The ideal candidate will have strong organizational skills, excellent customer service abilities, and experience in managing a high-volume reservations system.
Key Responsibilities:
- Supervise and manage the reservations team to ensure smooth booking processes.
- Oversee daily operations, including processing room bookings, group reservations, and cancellations.
- Develop and implement strategies to maximize room occupancy and revenue.
- Monitor and manage online booking platforms, ensuring accuracy and timely updates.
- Train and mentor the reservations team to deliver exceptional service.
- Handle guest inquiries, complaints, and special requests professionally.
- Collaborate with the sales and marketing team to manage promotions and packages.
- Prepare regular reports on booking trends, occupancy rates, and revenue performance.
Qualifications:
- Bachelor's degree in Hotel Management or a related field.
- 3+ years of experience in hotel/resort reservations management.
- Strong knowledge of reservation systems (e.g., Opera, IDS, or similar).
- Excellent communication, leadership, and organizational skills.
- Ability to multitask and thrive in a fast-paced environment.
Job Type: Full-time
Pay: ₹17, ₹47,974.63 per month
Experience:
- total work: 3 years (Required)
- Reservations: 5 years (Required)
Language:
- English (Required)
Work Location: In person
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