Telecom Voice/Non-Voice

Overview: The Hiring for Non-Voice Process (Insurance Domain) is a critical role within our organization, responsible for facilitating the recruitment of qualified individuals to work in our non-voice insurance operations. The role plays a vital part in ensuring that our teams are staffed with high-performing individuals who can provide exceptional service...

Roles and ResponsibilityManage and coordinate non-voice and backend operations efficiently.Provide excellent customer service and support to clients via phone, email, or chat.Develop and implement process improvements to boost productivity and quality.Collaborate with cross-functional teams to achieve business objectives.Analyze data and metrics to identify...

Roles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide exceptional customer service through chat and non-voice channels.Collaborate with team members to achieve business objectives.Develop and implement process improvements to enhance efficiency.Maintain accurate records of customer interactions and transactions.Ensure...

Roles and ResponsibilityHandle customer inquiries and resolve issues via chat, email, or other non-voice channels.Provide timely and accurate responses to customer queries and concerns.Collaborate with internal teams to resolve complex customer issues.Develop and maintain a strong understanding of company products and services.Identify opportunities to...

Key Responsibilities:• Handle customer inquiries and issues through chat (70%) and voice (30%) channels.• Proactively manage multiple chat interactions while ensuring quality resolutions.• Maintain a strong Average Handling Time (AHT) and high customer satisfaction levels.• Manage customer concerns under pressure with professionalism and empathy.•...

Job description:Voice Artist - English / Hinglish (English+Hindi)Job Title: English / Hinglish Voice ArtistLocation: NX-One, Tech Zone 4, Greater NoidaJob Type: Full-Time / Part-Time (Work From Office)Job Description:Hiring English / Hinglish(English+Hindi) Voice Artists for AI training datasets and voice bot projects. Must have clear voice and...

We're Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here's an exciting opportunity with PUMA Voice, one of our premium accountsLocation: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria Graduates (Freshers) – Eligible...

Shopify Voice Process ExecutiveSalary: ₹32,000 In-Hand + IncentivesWorking Days: 5 Days WorkingExperience Required: Minimum 1 Year Calling Experience (Voice Process)Location: Noida Sector 62Languages: Fluent English & HindiProcess Type: Voice Process (No Sales)Job DescriptionSeeking a professional candidate for the Shopify Voice Support Process,...

About the RoleWe are hiring enthusiastic and customer-focused professionals for our US-based Telecom Customer Service & Upselling process in Noida. If you have experience in an international voice environment and are looking for a high-growth opportunity with excellent earning potential, this role is perfect for youWhat We OfferAttractive Salary...

International Voice Process – Sales (Australian Shift)Location: Sector 64, NoidaShift Timing:Monday to Friday: 7:00 AM – 3:00 PMSaturday: 7:00 AM – 12:30 PmWorking Days: 5.5 DaysRole: Voice Process – Sales (Australian Process)Total Vacancies: 5FreshersMust have excellent English communication skillsSalary: ₹14,000 – ₹18,000 (based on interview...