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US Telecom Process
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About the Role
We are hiring enthusiastic and customer-focused professionals for our US-based Telecom Customer Service & Upselling process in Noida. If you have experience in an international voice environment and are looking for a high-growth opportunity with excellent earning potential, this role is perfect for you
What We Offer
- Attractive Salary Package
- Performance-Based Incentives
- Both-Side Transportation
- Growth and learning opportunities in an established US process
- Supportive and engaging work culture
Key Responsibilities
- Handle inbound and outbound customer service calls for US clients
- Resolve customer queries with accuracy and professionalism
- Identify opportunities to upsell telecom products/services
- Maintain call quality and adhere to compliance standards
- Achieve performance targets and deliver excellent customer experience
Requirements
- Minimum 6 months of experience in an International Voice Process (mandatory)
- Strong communication and interpersonal skills
- Ability to work in rotational shifts and handle dynamic customer needs
- Good problem-solving ability and sales orientation
- Immediate joiners preferred
How to Apply
Contact: [Khushboo ]
