Chat Voice

24 hours ago


Noida, Uttar Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries and resolve issues professionally.
  • Provide exceptional customer service through chat and non-voice channels.
  • Collaborate with team members to achieve business objectives.
  • Develop and implement process improvements to enhance efficiency.
  • Maintain accurate records of customer interactions and transactions.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Minimum 1 year of experience in the BPM/BPO industry.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changes.
  • Strong analytical and critical thinking skills.
  • Experience with chat and non-voice processes is preferred.
  • Ability to work collaboratively as part of a team.


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