Major Incident Management

1 day ago

Bengaluru, Karnataka, India RTown Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Role : MIM Exp : 2-4 years Notice period : 0-30 days Mode of work : WFO Location : Bangalore ( 5th,6th,11th,14th March Pune( 12th, 13th, 18th, 19th March Chennai (10th, 11th March Hyderabad (21st,22nd March)
Overview The role of the MIM (Manager in Management) is crucial for steering strategic initiatives and ensuring operational excellence within the organization. A key facilitator between various departments and stakeholders, the MIM is responsible for identifying opportunities for improvement, optimizing resources, and driving business performance. Leveraging analytical skills, the MIM guides project management efforts, aligning them with the company's vision and long-term objectives. The effectiveness of a MIM not only keeps projects on track but also enhances team collaboration and innovation, enabling the organization to adapt to market changes swiftly. This role is vital in fostering a culture of continuous improvement and operational efficiency, ultimately contributing to the overall success and competitive advantage of the organization. Key Responsibilities
  • Lead cross-functional teams to execute strategic projects.
  • Analyze business processes to identify areas for improvement.
  • Develop and implement risk management strategies.
  • Facilitate communication between management and teams.
  • Monitor project performance and report on progress.
  • Manage project budgets and resource allocation.
  • Conduct regular meetings to ensure alignment on goals.
  • Provide training and mentoring for team members.
  • Evaluate market trends for strategic planning.
  • Implement best practices in project management.
  • Engage with external stakeholders and partners.
  • Prepare comprehensive reports for upper management.
  • Ensure compliance with industry regulations.
  • Foster a culture of innovation and accountability.
  • Drive initiatives to improve customer satisfaction.
  • Collaborate on development of business strategies.
Required Qualifications
  • Bachelor's degree in Business Administration, Management, or related field.
  • Minimum of 5 years of relevant management experience.
  • Proven track record in project management.
  • Strong understanding of financial principles.
  • Experience in data analysis and market research.
  • Excellent verbal and written communication skills.
  • Proficiency in project management software.
  • Ability to lead and motivate teams effectively.
  • Strong organizational and multitasking abilities.
  • Familiarity with Agile and Lean methodologies.
  • Relevant certifications (PMP, Six Sigma) are a plus.
  • Understanding of customer engagement strategies.
  • Problem-solving mindset with creative thinking.
  • Ability to work under pressure and meet deadlines.
  • Willingness to learn and adapt to new technologies.
  • Strong interpersonal skills and emotional intelligence.

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