Major Incident Management
16 hours ago
Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement
- Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2)
- Owneing the Major incident and driving it efficently on both Bridge call and Chat.
- Issuing communications during the progress of a Major Incident
- Identifying appropriate timelines and targets for recovery actions, feedback and communications
- Assessing and Agreeing Business Impact and Incident Severity Level.
- Ensuring that appropriate internal escalation occurs
- Ensuring that appropriate third party escalation occurs
- Assessing the need for appropriate handover of responsibilities to maintain optimum performance of the recovery team over an extended duration
- produced
- Suggesting workarounds and methods of speeding up the recovery of an incident
Location
Bengaluru
Job Function
IT INFRASTRUCTURE SERVICES
Role
Engineer
Job Id
376956
Desired Skills
Incident Management
Desired Candidate Profile
Qualifications : BACHELOR OF ENGINEERING
-
Major Incident Management
1 week ago
Bengaluru, Karnataka, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per yearChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
-
Major incident Management
2 weeks ago
Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 4,00,000 - ₹ 12,00,000 per yearTCS is hiring for Major Incident Manager Professionals for Bangalore Location Job Role:Major Incident ManagerJob Experience:4 to 6 YearsJob Location:BangaloreInterview Mode:VirtualInterview Date:1st November, 2025What we are looking for:Must Have:Good communication Skills, Analytical and Time Management.Good to Have:ITIL CertificationExpectation from...
-
Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesManaging Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level AgreementUsing MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2)Owneing the Major incident and driving it efficently on both Bridge call and...
-
Major Incident Manager
2 weeks ago
Bengaluru, Karnataka, India Flipkart Full time ₹ 15,00,000 - ₹ 25,00,000 per yearWe are Hiring an Incident Manager at Flipkart for Bangalore location.Exp : 8+ yearsDesignation - Incident Manager / Senior Incident Manager.Location-BangaloreMode of work - Work from the office.If interested please apply here :About the teamReliability and Productivity Engineering (aka RPE) organisation's primary vision is to help Flipkart Engineering teams...
-
Major Incident Response Technical Specialist
2 weeks ago
Bengaluru, Karnataka, India Capgemini Full time ₹ 8,00,000 - ₹ 12,00,000 per yearOur Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...
-
Incident Manager
3 days ago
Bengaluru, Karnataka, India New Groyp Talentoj Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRoles and Responsibilities:Act as the primary point of contact for major incidents and escalations, ensuring rapid response and communication across technical and business teams.Lead and coordinate incident resolution efforts involving multiple support teams and stakeholders to restore service as quickly as possible.Manage the end-to-end incident lifecycle...
-
Incident Engineer
3 days ago
Bengaluru, Karnataka, India Augmented Database Pvt Ltd || Project Implementation || Staff Augmentation Full time ₹ 6,00,000 - ₹ 18,00,000 per yearSenior Incident Manager positionExp-4 to 7 YrsRelevant- 3+ years of experience as Incident Manager/Sr. Incident EngineerLocation- BangaloreResponsibilities:Responsible for monitoring all major metrics via various monitoring tools and following the major incident management process in restoring the major impacting incidents.Responding to a reported service...
-
Incident Manager
6 days ago
Bengaluru, Karnataka, India SourceFuse Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSourceFuse Technologies hiring Incident Manager 4-5 years of experience.Key Responsibilities:Work closely with other IT and business teams to ensure seamless coordination during incidents.Participate in on-call rotations and provide support during major incidents and outages.Contribute to the development and maintenance of the incident management knowledge...
-
Manager Critical Incident Management
4 days ago
Bengaluru, Karnataka, India 1c60336e-e077-4cbd-85b1-30249f103dc9 Full time ₹ 12,00,000 - ₹ 36,00,000 per yearManager – Critical Incident Management. The role involves leading critical and major incidents, ensuring operational excellence and business continuity across infrastructure services. Required Candidate profileProven experience in managing high-severity production incidents,Strong leadership and crisis handling skills, infrastructure environments,...
-
Incident Manager
1 week ago
Bengaluru, Karnataka, India Databricks Full time ₹ 12,00,000 - ₹ 36,00,000 per yearP-1485At Databricks, we are passionate about empowering data teams to tackle the world's most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world's best data and AI infrastructure platform, enabling our customers to...