Tcs is hiring For Major incident Management_Bangalore
23 hours ago
Role & responsibilities
Managing Major Incidents, ensuring that they are logged, progressed, updated, authorised, expedited and resolved within the scope of the Service Level Agreement
Using MIM experience to pro-actively support the management of High Severity Incidents (P1 and P2)
Owneing the Major incident and driving it efficently on both Bridge call and Chat.
Issuing communications during the progress of a Major Incident
Identifying appropriate timelines and targets for recovery actions, feedback and communications
Assessing and Agreeing Business Impact and Incident Severity Level.
Ensuring that appropriate internal escalation occurs
Ensuring that appropriate third party escalation occurs
Assessing the need for appropriate handover of responsibilities to maintain optimum performance of the recovery team over an extended duration
Highlighting risks and issues in actions identified during any Major Incident
Evaluating recovery actions to ensure that a recovery plan exists or is being actively produced
Suggesting workarounds and methods of speeding up the recovery of an incident
Continually reviewing engagement within the recovery and identify any additional support teams, individuals or third parties who could add value or those that can be stood down
-
Major incident Management
1 week ago
Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 4,00,000 - ₹ 12,00,000 per yearTCS is hiring for Major Incident Manager Professionals for Bangalore Location Job Role:Major Incident ManagerJob Experience:4 to 6 YearsJob Location:BangaloreInterview Mode:VirtualInterview Date:1st November, 2025What we are looking for:Must Have:Good communication Skills, Analytical and Time Management.Good to Have:ITIL CertificationExpectation from...
-
Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDear Candidate,We are Organizing a walk-in Drive at Bangalore Location on 08-Nov-2025. Please find details below:Role: Major Incident ManagementExp: 4 to 6 YearsLocation: BangaloreVenue: TCS BangaloreAddress: TCS L-Centre, Plot No.78, 79 & 83,EPIP Industrial Area, Whitefield, Bangalore JD:As a Major Incident Manager, your responsibilities will...
-
Major Incident Manager
6 days ago
Bengaluru, Karnataka, India Wipro Full time ₹ 20,00,000 - ₹ 25,00,000 per yearDoRESPONSIBILITIES Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved Informing the key stakeholders on the status of the Major incident and after getting the confirmed service...
-
Major Incident Management
6 days ago
Bengaluru, Karnataka, India Capgemini Full time ₹ 12,00,000 - ₹ 36,00,000 per yearChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
-
Major Incident Manager
3 days ago
Bengaluru, Karnataka, India Ericsson-Worldwide Full time ₹ 15,00,000 - ₹ 28,00,000 per yearJoin our TeamAbout this opportunity:Join us as an Emergency Management Specialist at Ericsson, where we aim towards effectively preventing and minimizing the impact of incidents. You will play a critical role in investigating potential reoccurrences, classifying problems, and developing and implementing preventive actions. Your leadership, planning, and...
-
Major Incident and Problem Manager
6 days ago
Bengaluru, Karnataka, India TransUnion Full time ₹ 12,00,000 - ₹ 36,00,000 per yearTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The Major Incident Commander and Problem Manager will work as part of the Operations Management function. The role will act as Incident Commander, partnering with DevOps, SRE teams, and Service Owners during Major Incidents to triage and mitigate service impacting events as quickly as possible and...
-
Major Incident Analyst
2 weeks ago
Bengaluru, Karnataka, India Shell Full time ₹ 6,00,000 - ₹ 12,00,000 per year, IndiaJob Family Group:Information Technology (IT)Worker Type:RegularPosting Start Date:October 23, 2025Business unit:Projects and TechnologyExperience Level: Experienced ProfessionalsJob Description: What's the roleAs a Major Incident Analyst, you will be a key member of the Global Command Center (GCC) within the IDSO OIC team, supporting Shell's IT...
-
Major Incident Management Process Lead
2 weeks ago
Bengaluru, Karnataka, India Unilever Full time ₹ 15,00,000 - ₹ 25,00,000 per yearTitle :Major Incident Management Process LeadWork Level: 2CReports to: John HudsonLocation: IndiaPURPOSE OF THE ROLETo co-ordinate and lead the response to major IT & Cyber incidents - those that cause significant disruption to services, impact large numbers of users, or pose serious risks to business continuity. Governs a process to restore normal service...
-
Bengaluru, Karnataka, India Tata Consultancy Services Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDear Candidate,We are Organizing a walk-in Drive at Bangalore Location on 08-Nov-2025. Please find details below:Role: Service ManagementExp: 4 to 6 YearsLocation: BangaloreVenue: TCS BangaloreAddress: TCS L-Centre, Plot No.78, 79 & 83,EPIP Industrial Area, Whitefield, Bangalore JD:Participate in postmortem meetings and drive service providers to identify...
-
Major Incident Response Technical Specialist
1 week ago
Bengaluru, Karnataka, India Capgemini Full time ₹ 8,00,000 - ₹ 12,00,000 per yearOur Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and...