Manager/ Assistant Manager Branch Operations

1 week ago

Ahmedabad, Gujarat, India HSBC Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Job description

Some careers open more doors than others.

If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor:

International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Private Bank, are present across the world's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Asset Management, the investment management business of the HSBC Group, invests on behalf of HSBC's worldwide customer base of retail and private clients, intermediaries, corporates and institutions through both segregated accounts and pooled funds. HSBC Asset Management connects HSBC's clients with investment opportunities around the world through an international network of offices in 23 countries and territories, delivering global capabilities with local market insight.

Principal Responsibilities

  • To ensure timely and error free reporting of transactions received at the Investor Service Centre.
  • Manage customer communication effectively in order to have timely resolution
  • Excel in distribution services & investor services with special focus on corporate customers
  • Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
  • Explore and process efficiency suggestions and contribute to achieve customer delight
  • Comply with applicable regulatory requirements on qualifications required for the job profile
  • Contribute to the knowledge management initiative of the customer service team.
  • Contribution to recruitments / contingency / leave planning
  • Ensure compliance to the process manual and FIM
  • Excel in the monthly reporting process

Requirements

  • Good understanding of mutual fund/security markets
  • Good verbal and written communication, team and interpersonal skills
  • The inclination to work in a client facing role, with a bent of mind for 'service'
  • Ideally a post graduate / minimum 2 plus years of experience in a client-facing role involving Service, Query Handling
  • Knowledge of local language will be an advantage
  • NISM certification

Additional Information

As per the RBI mandated Capacity Building Certification Requirement for Bank, this role requires the candidate to have the required certification / equivalent qualification before the selection for the above role. Refer to RBI Mandated Capacity Building Policy on HR Direct.

  • The GCB 6 or GCB 7 will be offered depending on the selected candidate's skill and relevant experience

Useful Link

Link to Careers Site: Click HERE

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Global Asset Management (India) Private Ltd

  • Assistant Branch Manager

    2 weeks ago

    Ahmedabad, Gujarat, India People Source Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Assistant Branch Manager (ABM)Location:Reports To: Branch ManagerDepartment: Operations / AdministrationEmployment Type: Full-TimeJob Objective: To support the Branch Manager in overseeing daily operations of the Ayurvedic hospital, ensuring smooth coordination between departments, high-quality patient service, and adherence to Ayurvedic...

  • Branch Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Red & White Group of Institute Full time ₹ 36,00,000 - ₹ 48,00,000 per year

    As a Branch Manager at our esteemed Red & White Education Institute, you will play a pivotal role in ensuring the smooth functioning and growth of our branch. You will be responsible for overseeing all operational, administrative, and academic activities within the branch premises. Your leadership skills and strategic thinking will be instrumental in...

  • Branch Operations Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Gitakshmi Technologies Private Ltd. Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionGitakshmi Technologies Pvt. Ltd. is a global software product engineering services organization offering technology, strategy, and operations services. We are ISO 9001 and ISO 27001 certified, and registered with the Startup India Program. Our expertise spans cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging...

  • Branch manager

    1 week ago

    Ahmedabad, Gujarat, India The Designer's Class Full time ₹ 7,20,000 - ₹ 10,40,000 per year

    Job Title: Branch ManagerLocation: Ahmedabad & ChennaiSalary Range: ₹60,000 – ₹70,000 per monthExperience Required: 3–4 yearsQualification: Bachelor's DegreeGender: Open to Male & Female candidatesJob Description:We are seeking an experienced and results-driven Branch Manager to oversee and manage branch operations in Ahmedabad and Chennai. The ideal...

  • Branch Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Equitas Small Finance Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionEquitas Small Finance Bank is dedicated to empowering communities by providing seamless banking services to individuals, families, businesses, and communities. Our commitment to being good neighbors translates into strong philanthropic efforts and a legacy of community engagement. We strive to redefine banking by upholding the values of...

  • Branch Manager

    1 week ago

    Ahmedabad, Gujarat, India Bankera Academy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionBankera Academy, headquartered in the rapidly-growing city of Surat, is an institution specializing in training and placing fresh graduates and postgraduates in the banking sector. Our core competency lies in sourcing, training, and positioning competent human resources in leading private sector banks across India. We focus on providing...

  • Branch Sales Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Itvedant Education Pvt Ltd Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Career Counseling & Student CoordinationProvide career guidance and counseling to students, ensuring a strong academic life cycle from admission to completion.Coordinate with students for academic, operational, and administrative needs.Collect student feedback and reviews to enhance academic delivery.Work on maximizing student referrals.Batch & Faculty...

  • Branch Manager

    1 week ago

    Ahmedabad, Gujarat, India Large Financial Services Company Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Title: Branch Manager – Agency ChannelLocation: [Gurgaon, Ahmedabad, Mumbai]-ONLY LOCAL CANDIDATES WITH LOCAL MARKET EXP, NO RELOCATION PLEASE. CANDIDATES FROM LIFE INSURANCE INDUSTRY WILL GET PREFERENCE.Industry: MNC Life InsuranceReports To: Cluster ManagerCTC: Up to 15 LPAJob Purpose:The Branch Manager – Agency Channel will be responsible for...

  • Branch Manager

    1 week ago

    Ahmedabad, Gujarat, India Rathin Tours And Travels Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Branch Sales ManagerLocation: AhmedabadExperience: Minimum 3 YearsJob Overview:We are seeking an ambitious and performance-driven Branch Sales Manager to lead our sales operations in Ahmedabad. The role requires a proven track record in team handling, driving sales growth, and achieving business targets. Experience in the tourism industry will be...

  • Branch Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Switrus Holidays Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilitiesSales & Revenue GenerationAchieve and exceed sales targets and revenue goals for the branch.Develop and implement sales strategies to maximize bookings and profitability.Promote and sell customized tour packages, especially group tours to European destinations.Coordinate branch-level sales activities and ensure high customer...