Application Support Engineer

10 hours ago

Mumbai, Maharashtra, India IIGM Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

IIGM is a leading technology partner and service provider in India, representing global leaders in manufacturing equipment for the apparel, home fashions, technical textiles, composites, and electrical industries. Specializing in areas such as automated cutting, industrial sewing, finishing machines, productivity solutions, ERP systems, and textile processing, IIGM provides cutting-edge technology and services to enhance efficiency and innovation across these industries.

Role Description

This is a full-time on-site role for an GERBER Application Support Engineer, located in Mumbai. The Application Support Engineer will be responsible for providing Training of Gerber Lectra software, technical support and troubleshooting to clients, analyzing and resolving application issues, and ensuring optimal performance of technology solutions. Daily tasks will include responding to user inquiries, diagnosing software problems, and working closely with internal teams to make CVP's for Lectra Hardware. Responsibilty to continuesly improve the uptime of software .

Qualifications

  • Solid Knowledge of GERBER and Lectra Software.
  • Should be wellverse with Ms Office suite.
  • Application Support and Technical Support skills
  • Analytical Skills and Troubleshooting abilities
  • Strong Communication skills and customer-oriented mindset
  • Degree in Bsc, Bcom, or Computer Science, Information Technology, or related field
  • Familiarity with Garment Pattern making
  • Manufacturing background is a plus
  • Ability to work independently and collaboratively within a team.
  • Ability to Travel in West india (MH, MP, GJ)

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