Relationship Manager

2 days ago

Thrissur, Kerala, India SML GROUP Full time ₹ 1,20,000 - ₹ 1,80,000 per year

  1. Making fresh calls on daily basis.

  2. Enquiry Generation : Generating 2 enquiries on daily basis and be responsible for keeping

commitments in a timely manner. Generate at least 40 Nos. of quality enquiries by conducting

displays, Field visits, Group demos, existing Customer follow-up, Tete-calling, Generating

referrals from other Employees of BRD Group etc.

  1. Enquiry Follow-up: Timely follow up of each enquiry generated/referral received and

recording

it. Feedback should be provided to the person who provides you the referral properly.

  1. Record Maintenance: You are supposed to maintain DCR, Tracking cards, update your enquiries in

Team Leader's EBR planner. All these records should be updated daily. Tracking cards should be kept

in 3 files namely Closed, Live and Current month.

  1. Booking, Billing, Delivery: All the prospective enquiry Customers should be

followed up

meticulousJy and converted to booking. All booking cases should be followed up for their finance

arrangement and get billed at the earliest. Any part payment cases at the month end (Min 1 car and

Cllstomer declaration is must) should be delivered by 15111 of next month. You should do the

follow up of delivery Customers. You should be present during the delivery time and ensure that

the Customer is fully satisfied .

  1. MGA, MT, EW, and Finance: In addition to achieving your sales target , you are supposed to

promote MGA. M.I, EW Maruti Finance to all Customers.

  1. Billing and Registration: You should ensure that the file sent for billing is properly

filled with all relevant information.

  1. Test drives and Home visits: Maximum no. of enquiries should be provided with test drives

(coordinate with Test drive Co-ordinator). Home visits should be done for all prospective Customers

within 2 days. Home visits and Test drive should be done for 100% Showroom walk­ in customers and

referral cases.

  1. Closing sales by building rapport with the potential Clients, clarifying on the benefits of

BRD's solutions and service capabilities.

II. To carry out the 20th day home visit and hand over the delivery photographs to Customer.

  1. Follow up of existing customers for getting leads.

  2. You must report to your Team Leader properly on daily basis.

  3. To contribute information to Team Leader regarding the strategies of Co-dealers and

competitors from the field.

Job Types: Full-time, Permanent

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

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