Relationship Officer

4 days ago

Thrissur, Kerala, India VYAPARAVIJAYAM TRADES & AGENCIES PVT Full time ₹ 2,64,000 per year

Job Title: Relationship Officer – NBFC

Department: Sales & Customer Relations / Branch Operations

Reports To: Branch Manager / Relationship Manager

Job Purpose:

To manage and nurture relationships with clients, ensuring customer satisfaction, promoting NBFC products, and supporting business growth through timely credit and financial solutions.

Key Responsibilities:1. Client Relationship Management

  • Serve as the primary point of contact for assigned customers.
  • Understand customer needs and provide tailored financial solutions.
  • Maintain and strengthen long-term relationships with clients.
  • Address customer queries, complaints, and service issues promptly.

2. Business Development & Sales

  • Identify potential clients and generate new leads.
  • Cross-sell NBFC financial products such as loans, insurance, and investment plans.
  • Achieve branch/portfolio targets as per management guidelines.

3. Loan & Financial Services

  • Assist clients in loan application and documentation.
  • Verify KYC (Know Your Customer) documents and other legal paperwork.
  • Monitor loan repayments, collections, and overdue accounts.

4. Market Research & Reporting

  • Conduct market surveys and competitor analysis to identify business opportunities.
  • Report regularly on client feedback, market trends, and branch performance.
  • Maintain detailed records of customer interactions and transactions.

5. Compliance & Risk Management

  • Ensure all activities comply with regulatory and company policies.
  • Identify potential risks in customer relationships or transactions.
  • Coordinate with internal teams for risk assessment and resolution.

6. Coordination & Teamwork

  • Collaborate with branch staff, credit officers, and collections teams.
  • Assist in organizing client meetings, events, or campaigns.
  • Provide inputs for process improvement and customer service enhancements.

Key Skills Required:

  • Strong communication and interpersonal skills.
  • Sales and negotiation skills.
  • Understanding of financial products and NBFC operations.
  • Problem-solving and analytical skills.
  • Ability to maintain confidentiality and work under pressure.

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Work Location: In person

  • Relationship Officer

    6 days ago

    Thrissur, Kerala, India Muthoot Fincorp Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    RELATIONSHIP OFFICER-THRISSUR-DIRECT SALESIdentifying & enrolling new channels Unit/Branch Activation & Meeting both Nos & Value Targets Help to in Identifying prospects, converts them to leads by explaining the features/terms and conditions and close the business. Adhere end to end process of sourced business – Sourcing, Document Completion,...

  • Customer Relationship Officer

    4 days ago

    Thrissur, Kerala, India VYAPARAVIJAYAM TRADES & AGENCIES PVT Full time ₹ 2,23,776 - ₹ 3,00,000 per year

    Job Title: Customer Relationship Officer (CRO) – NBFCPrimary Objective:To build and maintain strong customer relationships, ensure customer satisfaction, and promote the company's financial products and services to achieve business growth and retention.Key Responsibilities:1. Customer Interaction & Relationship ManagementDevelop and maintain long-term...

  • Relationship Manager

    2 weeks ago

    Thrissur, Kerala, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Relationship Manager-OLD CAR FINANCE-Sales The Relationship Manager will play a pivotal role in managing relationships, identifying sales opportunities and driving growth in the Old Car Finance vertical. You will be responsible for achieving sales targets and maintaining strong client relationships. · To Plan and implement strategy to achieve business...

  • Customer Relationship Executive

    5 days ago

    Thrissur, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time ₹ 1,80,000 per year

    Job Title: Customer Relationship Executive (Female)Location: Kokkalai, ThrissurExperience: 1–2 yearsSalary: ₹15,000 – ₹18,000 per monthEmployment Type: Full-timeJob Description:We are looking for a female Customer Relationship Executive to join our team at Trichur Surgical, Kokkalai. The ideal candidate should have strong communication skills,...

  • Relationship Manager

    2 days ago

    Thrissur, Kerala, India Yes Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job descriptionRelationship manager ( Working capital)Location :-ThrissurCore ResponsibilitiesAcquisition of New to Bank MSME relationships through the CRM and Knowledge Bankingapproach.Regularly Engage with colleagues in Branch Banking, MSME Associations Office Bearers which shallhelp in meeting Min. 2 MSME Clients on daily basis.Build Asset Book by...

  • Relationship Officer- CTC Up To 4lac

    1 week ago

    Thrissur, Kerala, India Jobs N Ta Hr Services Full time ₹ 4,50,000 - ₹ 6,50,000 per year

    Build and maintain client relationships.Identify and approach potential customers.Explain policy details and benefits.Assist with claims and renewals.Conduct follow-ups for retention.

  • Procurement Officer

    1 week ago

    Thrissur, Kerala, India Norris Electronics Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Responsibilities:* Manage supplier relationships through negotiation & planning* Develop new vendors for raw materials* Negotiate prices with existing suppliersProficiency in MS Office; ERP/Procurement software is a plus.

  • Sales Officer

    1 week ago

    Thrissur, Kerala, India RigStreet Technologies Full time ₹ 2,70,000 - ₹ 3,60,000 per year

    Job Summary:The Sales Officer will be responsible for driving primary and secondary sales of Boche Tea products within the assigned territory. The role involves effective distribution management, retailer engagement, and ensuring visibility and availability of products across all sales channels. The candidate must have a strong FMCG background with hands-on...

  • Client Relations Officer

    1 week ago

    Thrissur, Kerala, India catalyst education Full time ₹ 1,80,000 - ₹ 3,00,000 per year

    Catalyst Education is hiring a proactive and motivated Client Relation Officer Fresher to drive growth and promote our educational programs. In this role, you will be provided with qualified leads to focus on client acquisition and relationship management. Your goal will be to convert leads into clients while delivering exceptional service and contributing...

  • Business Development Officer

    1 week ago

    Thrissur, Kerala, India XYLEM LEARNING Full time ₹ 12,00,000 - ₹ 18,00,000 per year

    Job Title: Business Development OfficerLocation: Thrissur, KeralaEmployment Type: Full-time, PermanentIndustry: Education / EdTechAbout the RoleWe are looking for a proactive and result-driven Business Development Officer to join our growing team. This role is responsible for expanding the institution's reach through strategic initiatives, partnerships, and...