Customer Relationship Executive

1 day ago


Thrissur, Kerala, India VYAPARAVIJAYAM TRADES & AGENCIES PVT Full time

Customer Relationship Executive (CRE) – NBFC

Role Summary:

A Customer Relationship Executive in a Non-Banking Financial Company (NBFC) is responsible for managing customer interactions, promoting financial products, resolving queries, and ensuring excellent customer service to support business growth.

Key Responsibilities:

  • Interact with customers to provide product information and guidance.
  • Handle loan processing, documentation, and verification.
  • Maintain strong customer relationships to ensure retention and satisfaction.
  • Follow up with customers for repayments, renewals, and cross-selling.
  • Coordinate with branch team for timely service delivery.
  • Handle customer complaints and ensure quick resolution.
  • Maintain accurate records and update customer details in the system.
  • Ensure compliance with NBFC policies and regulatory guidelines.
  • Achieve assigned sales targets and contribute to revenue growth.

Required Skills & Competencies:

  • Good communication and interpersonal skills.
  • Customer service mindset and ability to handle pressure.
  • Basic knowledge of loan products and finance operations.
  • Sales and negotiation skills.
  • Computer proficiency (MS Office, CRM/ERP tools).
  • Problem-solving ability and strong follow-up skills.

Educational Qualification:

  • Minimum: Graduation (Any stream – Commerce/Business preferred).
  • Experience in financial services or customer service is an added advantage.

Work Environment:

  • Field visits may be required depending on loan category.
  • Working closely with sales, credit, and collection teams.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Work Location: In person



  • Thrissur, Kerala, India Peak Performance Advisors (OPS) PVTLTD Full time

    Job Title: Customer Relationship Executive (Female)Location: Kokkalai, ThrissurExperience: 1–2 yearsSalary: ₹15,000 – ₹18,000 per monthEmployment Type: Full-timeJob Description:We are looking for a female Customer Relationship Executive to join our team at Trichur Surgical, Kokkalai. The ideal candidate should have strong communication skills,...


  • Thrissur, Kerala, India Webappt Technology Full time

    We are urgently hiring Fresh/experienced Customer Relations Executives (Female).Job Types: Full-time, Permanent, FresherPay: ₹8, ₹12,000.00 per monthBenefits:Cell phone reimbursementWork Location: In person


  • Thrissur, Kerala, India VYAPARAVIJAYAM TRADES & AGENCIES PVT Full time

    Job Title: Customer Relationship Officer (CRO) – NBFCPrimary Objective:To build and maintain strong customer relationships, ensure customer satisfaction, and promote the company's financial products and services to achieve business growth and retention.Key Responsibilities:1. Customer Interaction & Relationship ManagementDevelop and maintain long-term...


  • Thrissur, Kerala, India G-care Diesels PVT LTD Authorised KIRLOSKAR CARE Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job DescriptionHandle inbound and outbound customer calls.Provide detailed information about products and services.Resolve customer complaints and issues in a timely manner.Maintain accurate records of customer interactions.Follow up with customers to ensure issues are resolved.Meet performance goals and targets set by the management.Collaborate with...


  • Thrissur, Kerala, India BOSE - Green Building Solutions Full time ₹ 1,44,192 - ₹ 3,27,393 per year

    Job Title: CRM StaffLocation: Thalore, ThrissurJob Type: Full-timeJob Description:Looking for a CRM Staff to manage customer follow-ups, maintain relationships, and support the sales team. The role involves handling enquiries, updating CRM data, and ensuring smooth customer communication.Preferred:Experience in civil engineering or construction-related...


  • Thrissur, Kerala, India VYAPARAVIJAYAM TRADES & AGENCIES PVT Full time

    Key ResponsibilitiesCustomer Service & Relationship ManagementAct as the main point of contact for customers: answering queries, resolving complaints, and following up. Simply Hired+1Build and nurture long-term relationships with customers to drive loyalty and retention. VelvetJobs+1Use Customer Relationship Management (CRM) tools to manage customer...


  • Thrissur, Kerala, India MILIEU GROUP Full time

    We are looking for a Customer Relationship Executive to handle happy calls, follow up with customers, collect feedback, and maintain positive relationships. The role focuses on ensuring customer satisfaction and resolving basic queries in a polite and professional manner.Key Skills:Good communication skillsAbility to handle happy/feedback...


  • Thrissur, Kerala, India George & Company Full time

    JOB SUMMARYAs a Customer Relationship Executive (CRE) at Loaves and Muffins, you will be the bridge between the brand and its customers. You will be responsible for maintaining ongoing relationships with existing customers, handling inbound and outbound calls, following up with new leads, resolving issues promptly, and ensuring high levels of customer...


  • Thrissur, Kerala, India HRQUADRANT Full time

    Relationship Officer – Banca Channel (Life Insurance)Location: Kochi, Thrissur,Salary: ₹25,000 – ₹40,000 (based on relevant experience)Employment Type: Full-time, On-rollJob Description:We are hiring Relationship Officers to work at partnered bank branches for a leading life insurance company.Your responsibilities will include:Engaging with walk-in...


  • Thrissur, Kerala, India Petpooja Full time

    Job Title: Upselling - Relationship Manager Job Description: We are seeking a dynamic Sales person to drive revenue growth by upselling Petpooja's Value-Added Services (VAS) to our existing merchant base. In this role, you will actively promote marketplace offerings and build strong relationships with restaurant owners to help them optimize...