
Customer Relationship Executive
8 hours ago
Job Title: Customer Relationship Executive
Location: Thrissur
Salary Package: ₹15,000 + performance-based incentives
Job Description:
We are looking for a motivated and customer-focused Customer Relationship Executive to build and maintain strong client relationships, ensure customer satisfaction, and support business growth. The ideal candidate will have prior experience in customer relationship management, with a strong ability to communicate effectively and resolve client queries.
Key Responsibilities:
- Develop and maintain long-term relationships with clients.
- Address customer needs, inquiries, and complaints in a timely manner.
- Coordinate with internal teams to ensure smooth service delivery.
- Identify opportunities for upselling or cross-selling products/services.
- Maintain accurate records of client interactions and feedback.
- Support sales and service teams in achieving business goals.
Requirements:
- Minimum 2 years of experience in a customer-facing role.
- Strong communication and interpersonal skills.
- Tamil-speaking ability will be an added advantage.
- Experience in the electrical field preferred.
- Ability to work independently and handle multiple tasks effectively.
- Customer-oriented mindset with problem-solving ability.
Compensation:
- Fixed Salary: ₹15,000 per month
- Performance-based incentives available
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
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