Customer Relationship Executive

23 hours ago


Thrissur, Kerala, India AC Milan Academy Kerala Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Title: Customer Relationship Executive

Location: Thrissur

Salary Package: ₹15,000 + performance-based incentives

Job Description:

We are looking for a motivated and customer-focused Customer Relationship Executive to build and maintain strong client relationships, ensure customer satisfaction, and support business growth. The ideal candidate will have prior experience in customer relationship management, with a strong ability to communicate effectively and resolve client queries.

Key Responsibilities:

  • Develop and maintain long-term relationships with clients.
  • Address customer needs, inquiries, and complaints in a timely manner.
  • Coordinate with internal teams to ensure smooth service delivery.
  • Identify opportunities for upselling or cross-selling products/services.
  • Maintain accurate records of client interactions and feedback.
  • Support sales and service teams in achieving business goals.

Requirements:

  • Minimum 2 years of experience in a customer-facing role.
  • Strong communication and interpersonal skills.
  • Tamil-speaking ability will be an added advantage.
  • Experience in the electrical field preferred.
  • Ability to work independently and handle multiple tasks effectively.
  • Customer-oriented mindset with problem-solving ability.

Compensation:

  • Fixed Salary: ₹15,000 per month
  • Performance-based incentives available

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Work Location: In person



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