Customer Care Manager

3 days ago


Siliguri MTBDKharagpur IN Mahindra And Mahindra Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Customer Care Manager

Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience 5 years and above Critical Experience System Generated Core Skills Customer SensitivityService OrientationService Management System Generated Secondary Skills Consumer FocusDealer Relationship ManagementService Planning Experience LevelMid Level

  • Kharagpur, India Onbright Siksha Foundation Full time

    Required For Customer Care Executive Experience - 0 to 1 yr Good Communication Good Behavior Duty - 8 Hours Qualification - 12th pass minimum Male & Female Both can Applicable Pay: ₹15,099.65 - ₹26,961.19 per month **Benefits**: - Health insurance - Provident Fund Work Location: In person


  • Kasaragod, KL, IN Nidi Consultancy Full time

    Urgent Requirement Customer Care Manager Female Location Edapally Qualification - Graduation with Excellent Communication Languages Known - English Telugu Kannada any 3 Malayalam salary -25k to 40k JOB DESCRIPTION Key Responsibilities Lead and manage the branch customer care operations Ensure the branch meets its sales and revenue targets by developing and...

  • Customer Care Manager

    9 hours ago


    Cannanore, KL, IN Veer Mahindra Full time

    Customer Care Head - Service Department Location Veer Mahindra All Service Locations - Kannur Thottada Kasaragod Company Veer Mahindra Department Service Reporting To Service Head CEO Job Type Full-time On-site About Veer Mahindra Veer Mahindra is an authorized Mahindra Mahindra dealership proudly serving customers across Kannur and Kasaragod with a strong...


  • Mohali, Mohali P-Admin, IN Mahindra And Mahindra Limited Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Assistant/Deputy Manager - Customer Care Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management.Implementation of all processes and systems related to the service function at channel partners level.Ensuring standardized Service...


  • Siliguri, West Bengal, India Omnious Cyber Securities Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing exceptional support to our clients, resolving their queries, and ensuring their satisfaction with our services.Key Responsibilities:- Respond to customer inquiries via phone,...


  • Gandhinagar, GJ, IN OnlineLR Full time

    Job Title Customer Care Executive Location Gandhinagar Company ONLINELR About ONLINELR ONLINELR is a growing platform dedicated to the logistics industry We are looking for a proactive and customer-focused Customer Care Executive to join our team and help us deliver excellent service to our users Key Responsibilities Handle inbound and outbound customer...


  • Siliguri, West Bengal, India Vedicura Full time

    Job Description:We are hiring fluent English-speaking Call Center Agents to join our dynamic team for an international voice process. This role involves handling customer queries, providing support, and ensuring a seamless customer experience for global clients.Key Responsibilities: Handle inbound/outbound calls from international customers. Resolve customer...


  • Panchkula, HR, IN Global Foyer, Golf Course Road, Sector-43, Gurugram, 122002 Full time

    A customer care executive is responsible for Communicating service expectations within a company Answering phones and responding to customer questions Assisting with customer issues Managing customer interactions and resolving complaints Providing product or service information Ensuring a positive customer experience and fostering brand loyalty Job Types...


  • Barasat, WB, IN Need82 Full time

    Job Title Customer Care Executive Company Need Eighty Two Forex and Travels Pvt Ltd Location Barasat Kolkata On-site Employment Type Full-Time About the Company Need Eighty Two Forex and Travels Pvt Ltd is a fast-growing organization engaged in Travel Tourism Forex and Medical Tourism We specialize in domestic international tour packages flight and train...


  • Panchkula, HR, IN BAKE COSMETICS PRIVATE LIMITED Full time

    We re looking for a dynamic and enthusiastic Customer Care Executive to join our team and support influencer collaborations manage social media interactions and keep our influencer database up-to-date If you love engaging with people writing content and making things happen on social media - we d love to hear from you Key Responsibilities Influencer...