Customer Care Manager

3 weeks ago

Kasaragod KL IN Nidi Consultancy Full time

Urgent Requirement Customer Care Manager Female Location Edapally Qualification - Graduation with Excellent Communication Languages Known - English Telugu Kannada any 3 Malayalam salary -25k to 40k JOB DESCRIPTION Key Responsibilities Lead and manage the branch customer care operations Ensure the branch meets its sales and revenue targets by developing and executing business strategies Oversee all operations ensuring compliance with internal policies and regulatory requirements Build and maintain strong relationships with customers ensuring customer satisfaction and retention Monitor branch performance metrics and generate reports for senior management Implement marketing initiatives to promote the branch and grow the customer base Ensure the security of the gold stored in the branch and manage risk Handle customer complaints and resolve issues promptly Maintain strict adherence to RBI guidelines and other financial regulations Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Cell phone reimbursement Education Bachelor s Preferred Experience total work 1 year Preferred Technical support 2 years Preferred Customer service 3 years Required Language Hindi Preferred English Preferred Work Location In person

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