Customer Care Executive

2 weeks ago


Panchkula, Haryana, India BAKE COSMETICS PRIVATE LIMITED Full time

We re looking for a dynamic and enthusiastic Customer Care Executive to join our team and support influencer collaborations manage social media interactions and keep our influencer database up-to-date If you love engaging with people writing content and making things happen on social media - we d love to hear from you Key Responsibilities Influencer Collaboration Support Coordinate and communicate with influencers for brand campaigns and product collaborations Maintain and update the influencer database with contact details collaboration history performance etc Track campaign deliverables and ensure timely execution Customer Care Social Media Engagement Handle customer queries and concerns received via Instagram DMs comments and emails Respond promptly politely and helpfully to build positive relationships with our audience Content Script Assistance Assist in writing short content pieces video scripts and captions for reels and stories Brainstorm ideas for influencer campaigns and trending content Social Media Maintenance Help in scheduling posts engaging with followers and coordinating with the design team for creatives Monitor competitor activity and trends to support the content strategy Required Skills Excellent written and verbal communication Strong organizational skills for maintaining influencer records A basic understanding of Instagram YouTube and influencer marketing Ability to multitask and handle customer messages calmly and efficiently Creative thinking and attention to detail Basic content writing or scriptwriting experience is a plus Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Paid sick time Language Hindi Preferred English Preferred Work Location In person Expected Start Date 18 08 2025



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