Customer Care Executive

3 weeks ago

Panchkula HR IN Easynxt Technologies Pvt. Ltd. Full time

Job Title Customer Care Executive Experience Fresher to 6 Months Location Panchkula Job Type Full-Time Industry E-Commerce Job Summary We are looking for a dynamic and customer-focused Customer Care Support Executive to join our team in Panchkula The ideal candidate will be responsible for handling customer queries via calls and chats providing excellent service and ensuring customer satisfaction Key Responsibilities Handle inbound and outbound calls professionally and efficiently Respond to customer queries via chat and calls Provide accurate information and resolve customer complaints in a timely manner Maintain records of customer interactions and follow up where necessary Escalate unresolved issues to the appropriate internal teams Ensure high levels of customer satisfaction through excellent service Key Skills Required Good communication skills verbal and written Basic computer knowledge MS Office typing internet browsing Ability to handle chats and calls simultaneously Problem-solving attitude and a customer-first approach If you re interested then please share your CV at hr easynxt com Job Types Full-time Permanent Pay 18 000 00 - 20 000 00 per month Language Hindi Preferred English Preferred Work Location In person

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