Hostess ( Speciality Restaurant)
1 week ago
We are looking for a highly skilled and experienced Hostess to join our team at JW Marriott Hotel, specializing in hospitality. The ideal candidate will have 1-2 years of experience in the field.
Roles and Responsibility
- Manage front desk operations, ensuring seamless check-in and check-out processes.
- Provide exceptional customer service, responding to guests' queries and resolving issues promptly.
- Coordinate with other departments to ensure efficient room preparation and guest services.
- Maintain accurate records of guest interactions and transactions.
- Ensure compliance with hotel policies and procedures.
- Collaborate with the restaurant team to provide excellent dining experiences.
Job Requirements
- Proven experience as a Hostess or similar role in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Familiarity with hotel management systems and software.
- Ability to maintain confidentiality and handle sensitive information.
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