
Assistant General Manager
6 days ago
We Vananam foods team is looking for dynamic Assistant General Manager for our Restaurant Operation. Interested candidate can share your updated CV on
Key Responsibilities
1. Operations Management
- Oversee daily restaurant operations including dining, kitchen, bar, and delivery services.
- Ensure smooth shift management and proper delegation of duties.
- Monitor compliance with Standard Operating Procedures (SOPs).
- Ensure proper inventory management, stock control, and vendor coordination.
2. Staff Management
- Assist in hiring, training, and onboarding of new staff.
- Schedule shifts, manage attendance, and handle staff deployment.
- Motivate and supervise team members to maintain high service standards.
- Conduct regular staff meetings and performance reviews.
3. Customer Service & Guest Relations
- Ensure high levels of customer satisfaction by addressing complaints quickly.
- Handle VIP/important guests and special requests professionally.
- Monitor guest feedback (in-person and online) and implement improvements.
4. Financial & Cost Control
- Support GM in budgeting, cost control, and expense monitoring.
- Track sales reports, daily revenue, and operational expenses.
- Identify areas to increase profitability while maintaining quality.
5. Compliance & Safety
- Ensure compliance with FSSAI, hygiene, and safety standards.
- Enforce restaurant policies regarding cleanliness, food safety, and employee discipline.
- Conduct regular audits of kitchen, bar, and storage areas.
6. Marketing & Promotions (Optional depending on company size)
- Assist in planning promotions, events, or special offers to attract customers.
- Coordinate with marketing team for local campaigns and brand visibility.
7. Reporting & Coordination
- Prepare and submit daily/weekly/monthly operations reports to the GM.
- Act as a liaison between management and frontline staff.
- Step in as acting GM in their absence.
Skillset Required
- Strong leadership and people management skills.
- Knowledge of F&B operations and industry trends.
- Problem-solving and conflict resolution ability.
- Financial acumen (budgeting, P&L understanding).
- Excellent communication and customer service orientation.
Job Types: Full-time, Permanent
Pay: ₹40, ₹50,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Application Question(s):
- How many years of experience you have in Restaurant Operation ?
- How many Managerial experience you have in Hospitality ?
- What's your current salary ?
- What's your expected salary ?
- What's your notice period ?
Work Location: In person
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