Customer Care Representative

1 week ago

Remote, India Synergistic Research International Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Position: Customer Care Representative (Remote – Malayalam is a Must)

Company: AyurSure Wellness Pvt. Ltd.

Product: Relieva – Releases Pain from Day Three

Location: Remote

Employment Type: Full-Time

About AyurSure

AyurSure is committed to blending ancient Ayurvedic wisdom with modern standards of quality and trust. Our flagship product, Relieva, is an Ayurvedic medicine formulated to deliver complete, permanent healing for hemorrhoids (piles). With premium quality, hygiene, and customer-centric values, we aim to transform healthcare experiences across India and globally.

Position: Customer Care Representative (Malayalam-Speaking)

Key Responsibilities:

  • Answer customer inquiries via phone, WhatsApp, email, and chat in Malayalam and English.
  • Provide clear information about Relieva's usage, dosage, and healing process.
  • Assist customers in placing orders, tracking deliveries, and handling payment-related queries.
  • Offer empathetic support to customers who may be experiencing discomfort or hesitation in discussing health concerns.
  • Maintain accurate records of customer interactions and transactions on Zoho CRM
  • Escalate medical or technical queries to Ayurvedic doctors or senior team members when necessary.
  • Provide feedback from customers to improve product experience and service delivery.
  • Uphold AyurSure's brand values: Trust, Care, Healing, and Professionalism.

Required Skills & Qualifications:

  • Language Skills: Fluency in Malayalam and basic proficiency in English (Hindi - preferable).

  • Technical Skills:

  • Comfortable using computers, CRM tools, WhatsApp Business, and email.

  • Basic knowledge of online payment systems and order management software.

  • Strong communication and listening skills.

  • Empathy, patience, and the ability to reassure customers dealing with sensitive health issues.
  • Minimum educational qualification:Bachelor's Degree
  • Preferred Additional Degree: MBA or BAMS - Bachelor of Ayurvedic Medicine and Surgery
  • Prior experience in customer service (healthcare, pharma, or wellness industry preferred but not mandatory).

What We Offer:

  • Competitive salary and performance incentives (15,000 to 25,000, depending on experience)
  • Training in Ayurvedic product knowledge and customer handling.
  • Growth opportunities within AyurSure's expanding wellness portfolio.
  • A chance to be part of a health revolution, delivering healing and confidence to thousands of people.

Work Mode:

  • Remote.
  • Timing: 8:30 am to 5:30 pm Monday to Saturday. (1 Hour Break in between)
  • Must take occasional customer calls outside of this window

Apply Now

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Are you comfortable using computers, CRM tools, WhatsApp Business, and email
  • Do you have basic knowledge of online payment systems and order management software

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 1 year (Required)

Language:

  • Malayalam (Required)

Work Location: Remote

  • Customer Care Representative

    2 weeks ago

    Remote, India Avodha Edutech Pvt Ltd Full time

    **Job Title**: Customer Care Executive (Tamil, Telugu, and English) **Salary**: ₹7,000 per month **Work Location**: Work from Home **Key Responsibilities**: - Handle inbound and outbound calls. - Answer customer questions and resolve issues promptly. - Provide accurate information about products and services. - Maintain proper records of customer...

  • Customer Service Representative

    2 weeks ago

    Remote, India Ayu Mantra Full time

    We are hiring a customer service representative to manage customer queries and complaints. If you're dedicated and ambitious, AyuMantra is an excellent place to grow your career. Don't hesitate to apply. Customer service employment can be demanding and even exhausting at times. Each Customer Care Representative is required to learn quickly, navigate various...

  • Health Care Software Sales Representative

    2 weeks ago

    Remote, India Getup Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Advertisement – Health Care Software Sales Representative (Telecaller)Company: Getup Solutions / GetCare360 (NDIS & Aged Care Software)Location: India (Any City / Work-from-office / Hybrid options available)Job Type: Full-time / Part-timeAbout UsWe are a leading digital transformation company in Australia, providing NDIS and Aged Care software...

  • Customer Care Executive

    1 day ago

    Remote, India MegaMart247 Full time ₹ 1,40,800 - ₹ 1,76,400 per year

    We are looking for enthusiastic and customer-focused individuals to join our remote Customer Care team. As a Customer Care Executive, you will be responsible for handling customer queries, resolving issues, and ensuring a smooth customer experience through phone, email, or chat support.Key ResponsibilitiesHandle inbound/outbound calls, chats, and emails from...

  • Customer Care Executive

    2 weeks ago

    Remote, India Astroyogi Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Customer Care Executive - Looking for Customer Care Executives for In house Inbound Domestic Call Centre. Candidate shouldhave good communication skills & flair towards customer service.Roles and Responsibilities - Answer inbound calls as well as assist customers who have queries. Flexible to work on rotational shifts 24*7. Resolving problems by...

  • Customer Service Representative

    2 weeks ago

    Remote, India Kabru consulting Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    THIS IS A WORK FROM HOME JOB FOR A FEMALE CUSTOMER SERVICE REPRESENTATIVE ONLY, AS THE TEAM CURRENTLY CONSISTS OF FEMALE STAFF. THIS IS AN IMMEDIATE REQUIREMENTPosition: Customer Service RepresentativeWork Type: Remote (Work from Home)Shift Basis: Morning, Afternoon, or Night (as per roster)Schedule: 5 days a weekGender Preference: Female Candidates OnlyYou...

  • Customer Support Representative

    2 days ago

    Remote, India Community Phone Company Full time

    **Community Phone** Community Phone is building the best phone for communities in America. We are your hair salon’s business phone, how your auto-body shop texts you or gets appointments, your local government agency’s operations line, and your mom’s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are...

  • Customer Service Representative

    7 days ago

    Remote, India Kabru consulting Full time

    **THIS IS A WORK FROM HOME JOB FOR A FEMALE CUSTOMER SERVICE REPRESENTATIVE ONLY, AS THE TEAM CURRENTLY CONSISTS OF FEMALE STAFF. THIS IS AN IMMEDIATE REQUIREMENT** **Position**: Customer Service Representative **Work Type**: Remote (Work from Home) **Shift Basis**: Morning, Afternoon, or Night (as per roster) **Schedule**: 5 days a week - **You will be...

  • Customer Care Executive

    2 days ago

    Remote, India 8MH Organic Full time ₹ 1,20,000 - ₹ 1,68,000 per year

    Customer Care & Marketing Resource - REMOTEAbout Us:8MH Organic curates unique and unforgettable travel experiences, connecting people with nature's beauty. We offer distinctive stays in villas, boutique hotels, and farmstays across India and beyond, all while promoting sustainable travel practices.About the Role:Are you a customer service champion with a...

  • Customer Care Executive

    2 days ago

    Remote, India Tms Full time

    Hiring for freshers/Experienced Undergrad/Graduates BPO customer care MNC's in Pune BPO AND KPO MAX16000 TO 34000 6 LPA Skills - Excellent English communication International (voice )Process Shifts 24x7 UK/US SHIFTS HR CONTACT GANESH-9511891226 HR Kritika - 8788362364 **Job Type**: Regular / Permanent Pay: ₹16,000.00 - ₹34,000.00 per...