Customer Care Executive

2 weeks ago

Remote, India Astroyogi Full time ₹ 1,80,000 - ₹ 2,16,000 per year

Customer Care Executive -

Looking for Customer Care Executives for In house Inbound Domestic Call Centre. Candidate should

have good communication skills & flair towards customer service.

Roles and Responsibilities -

 Answer inbound calls as well as assist customers who have queries.

 Flexible to work on rotational shifts 24*7.

 Resolving problems by clarifying issues and by escalating unsolved problems.

 Handle complaints, provide appropriate solutions and alternatives within the time limits

and follow up to ensure resolution.

 Customer orientation and ability to adapt/respond to different types of characters

 Handle complaints, provide appropriate solutions and alternatives within the time limits

and follow up to ensure resolution.

 Excellent communication and presentation skills.

 Ability to multitask, prioritize and manage time effectively.

Desired Abilities and Aptitude

 A problem-solver who accepts every challenge as an opportunity to learn more and a

window of improvement.

 Excellent problem-solving, organizational and analytical skills.

 Thrives in a cross-functional and fast paced environment.

 Strong communication skills.

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Health insurance

Application Question(s):

  • Are you comfortable working remote?
  • How many months/Years of experience in customer handling?
  • Are you fine with salary range of ?

Work Location: Remote

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