Customer Care Executive

3 days ago

Remote, India MegaMart247 Full time ₹ 1,40,800 - ₹ 1,76,400 per year

We are looking for enthusiastic and customer-focused individuals to join our remote Customer Care team. As a Customer Care Executive, you will be responsible for handling customer queries, resolving issues, and ensuring a smooth customer experience through phone, email, or chat support.

Key Responsibilities

  • Handle inbound/outbound calls, chats, and emails from customers.
  • Provide accurate information about products and services.
  • Resolve customer issues and escalate complex cases when required.
  • Maintain records of customer interactions in the system.
  • Ensure customer satisfaction with polite and professional communication.

Requirements

  • Minimum qualification: 12th Pass / Graduate.
  • Good communication skills (English / Hindi or regional language).
  • Basic computer knowledge and typing skills.
  • Ability to work in flexible shifts if required.
  • Freshers can apply; experience in customer service is a plus.

Basic Facilities Provided

  • Work from home setup support.
  • Internet allowance (as per company policy).
  • Paid training.
  • Leave benefits as per policy.
  • Performance incentives (optional).

Job Types: Full-time, Fresher

Pay: ₹11, ₹14,500.00 per month

Benefits:

  • Health insurance
  • Provident Fund
  • Work from home

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: Remote

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