Engineer-Technical Support

Company Description:Ahead WebSoft Pvt. Ltd. is a software development company based in Gurugram, India, dedicated to creating outstanding software products. Our customer-centric approach allows us to work with clients across various domains and project sizes. We deliver cost-effective solutions tailored to meet customer expectations through our hardworking...

Job Role:We are looking for a smart Technical Support Engineer to provide enterprise-level support to our customers. This technician will provide support via phone, web, email, chat and other channels as required.Responsibilities:Take ownership of customer issues reported and see problems through to resolutionResearch, diagnose, troubleshoot and identify...

Role DescriptionAs a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner,...

Company DescriptionSAMS ADVANCED CLIMATIC TECHNOLOGIES PVT. LTD. (SAMSACT) is a leader in environmental testing since 1999. The company provides sales and service support to sectors including semiconductors, electronics, automotive, and solar panel testing across India. With offices in Hyderabad, Delhi, Pune, Chennai, Ahmedabad, and Bangalore, SAMSACT serves...

Company DescriptionSineng Electric is a global leader in supplying a comprehensive portfolio of PV inverters, energy storage inverters, and power quality products. Through the establishment of four R&D centers and leveraging high-quality resources, Sineng is committed to technological innovation, making reliable and sustainable energy accessible to more...

What You'll DoAct as the first line of technical troubleshooting for Snapmint's merchants and customers.Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.Debug API calls, review logs, and provide structured insights to merchants and internal teams.Collaborate with...

Job Title: Sr. Technical Support Engineer Job Level: IC3 Job Overview: Simpplr is a rapidly growing SaaS company, and we are seeking an experienced Senior Technical Support Engineer to join our Technical Support Team. In this role, you will be responsible for diagnosing and resolving technical issues for our customers from their first day using Simpplr....

Job TypeFull-timeDescriptionWhy Birdeye?Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye's AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience...

Who We AreSimpplr is the AI-powered platform that unifies the digital workplace – bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to...

Company DescriptionAhead WebSoft Pvt. Ltd., based in Gurugram, India, is a software development company dedicated to creating exceptional software products. We stand out due to our commitment to understanding and delivering what our customers need, working with clients across various domains and project sizes. Our innovative team of engineers and managers...