
Engineer-Technical Support
19 hours ago
Company Description
Security Shoppee is a trusted provider of advanced security and surveillance solutions, catering to defence, corporate, infrastructure, oil & gas, and telecom sectors across India. We specialize in the supply, installation, and maintenance of cutting-edge security systems, ensuring reliable protection and peace of mind for our clients. With a strong focus on technology, quality, and customer support, Security Shoppee has built a reputation for delivering end-to-end security solutions tailored to diverse industry needs.
Role Description
-Support PAN India customer service for security surveillance systems.
-Manage installation, troubleshooting, and maintenance of equipment.
-Coordinate with teams to resolve technical/customer issues.
-Conduct trainings and maintain accurate documentation.
-Build client relationships and share feedback with management.
Qualifications
- Diploma/ Degree in Electronics/Technical background having year of 4-5 years of experience.
- Experience in customer/technical support, project execution, and maintenance of surveillance equipment.
- Strong communication skills for technical and non-technical stakeholders.
- Hands-on expertise in installation, troubleshooting, and maintenance of electrical/protective systems.
- Client-facing skills to deliver support and manage relationships.
- Willingness to travel PAN India for on-site services.
- Experience in client training, seminars, and product demonstrations.
-
Technical Support Engineer
7 days ago
Gurgaon, Haryana, India Sprinklr Full timeJob DescriptionRole Responsibilities:- Troubleshoot and resolve customer-reported issues across CRM and SaaS platforms- Collaborate with product and engineering teams for bug resolution and feature improvement- Maintain and update technical documentation and knowledge base articles- Analyze logs and data flows using tools like Graylogs, Kibana, and Query...
-
Technical Support Engineer
1 week ago
Gurgaon, Haryana, India Snapmint Full timeWhat You'll Do : - Act as the first line of technical troubleshooting for Snapmint's merchants and customers.- Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.- Debug API calls, review logs, and provide structured insights to merchants and internal teams.-...
-
Technical Support Engineer
5 days ago
Gurgaon, Haryana, India Snapmint Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWhat You'll DoAct as the first line of technical troubleshooting for Snapmint's merchants and customers.Diagnose, replicate, and resolve issues related to integrations (Shopify, WooCommerce, Magento, SFCC, custom APIs, etc.), payments, and reporting.Debug API calls, review logs, and provide structured insights to merchants and internal teams.Collaborate with...
-
Technical Support
3 days ago
Gurgaon, Haryana, India Sineng Electric Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionSineng Electric is a global leader in supplying a comprehensive portfolio of PV inverters, energy storage inverters, and power quality products. Through the establishment of four R&D centers and leveraging high-quality resources, Sineng is committed to technological innovation, making reliable and sustainable energy accessible to more...
-
Technical Support Engineer
7 days ago
Gurgaon, Haryana, India Comstor Europe Full timeJob DescriptionVacancy NoVN13525 Job TitleTechnical Support Engineer Office LocationIN-Gurgaon Alternative Office Location About the Role Your Key Responsibilities- Support post-sales request from Westcon's Asia Pacific customers.- Perform testing and reproduction as required to isolate, identify, and resolve customer's issue.- Manage technical escalation to...
-
Technical Support Engineer
17 hours ago
Gurgaon, Haryana, India Birdeye Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob TypeFull-timeDescriptionWhy Birdeye?Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye's AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience...
-
Jr. Technical Support Engineering
3 weeks ago
Gurgaon, Haryana, India CloudLabs Inc Full timeAbout CloudLabs: CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative...
-
Technical Support Engineer
7 days ago
Gurgaon, Haryana, India Sprinklr Full timeJob DescriptionRole Responsibilities:- Resolve hardware, networking, and software issues for clients.- Conduct remote and on-site technical support interventions.- Install and configure IT infrastructure including servers and networking gear.- Maintain client communication and produce job completion reports.Key Deliverables:- Timely resolution of support...
-
Networking Technical Support Engineer
5 days ago
Gurgaon, Haryana, India NTT Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per yearMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Networking...
-
Technical Sales Support Engineer
3 days ago
Gurgaon, Haryana, India DAIKIN Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTechnical Sales Support Engineer - Smart Buildings SolutionsPurpose:Support the business with technical sales activities across our comprehensive Smart Building Products portfolio including Niagara Framework, SkySpark, Smart Sensors and metering, and Cybersecurity;Responsibilities:Generate quotations and proposals, handle inbound sales enquiries, assist...