Technical Support
23 hours ago
Company Description
Sineng Electric is a global leader in supplying a comprehensive portfolio of PV inverters, energy storage inverters, and power quality products. Through the establishment of four R&D centers and leveraging high-quality resources, Sineng is committed to technological innovation, making reliable and sustainable energy accessible to more people. Known for its engineering excellence and rigorous testing standards, Sineng ranks among the top four in global PV inverter market share and is recognized as a BloombergNEF Tier 1 PV inverter manufacturer.
Role Description
This is a full-time, on-site role for a Technical Support - PCS located in Gurugram. The Technical Support professional will be responsible for Technical Support related to PCS and energy storage systems. Daily tasks include responding to customer inquiries, ensuring customer satisfaction, and collaborating with engineering teams to improve product performance and user experience.
Qualifications
- Technical Support and Troubleshooting skills
- Customer Support and Customer Satisfaction skills
- Analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Bachelor's degree in Electrical Engineering or related field
- Experience in the renewable energy industry is a plus
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