Technical Support Executive

2 days ago

Gurgaon, Haryana, India Sparsa Digital Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Sparsa Digital specializes in providing tailored technology and media solutions to assist brands in engaging with their in-store audience. Our customized audio-video solutions are designed to create product awareness, generate leads, push offers, collect feedback, and increase sales conversions. We successfully manage CMS for over 30,000 screens for 250+ brands across various sectors, including retail, hospitality, automotive, and healthcare. Our solutions encompass hardware, software, content, and service management, ensuring seamless integration and remote control using advanced cloud-based CMS systems.

Role Description

This is a full-time on-site role for a Technical Support Executive located in Gurugram. The Technical Support Executive will be responsible for providing technical support and troubleshooting for our products and services, responding to customer inquiries, and ensuring a high level of customer satisfaction. Daily tasks include identifying technical issues, resolving customer issues, and collaborating with other departments to improve our services. The role also involves monitoring and maintaining the functionality of our digital communication solutions.

Qualifications

  • Technical Support and Troubleshooting skills
  • Customer Support and Customer Service skills
  • Analytical Skills
  • Excellent problem-solving abilities
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a team
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Experience in the digital communications industry is a plus

  • Technical Support Executive

    2 days ago

    Gurgaon, Haryana, India TP Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Support ExecutiveLocation: Udyog Vihar GGN5 days from office (Rotional Shifts) both side cabJob Description :Handle and respond to Global Customers requests through multiple communication channels while updating CRM systems with all requested information appropriately. Maintain solid customer relationships by handling their questions and...

  • Technical Support Executive

    1 week ago

    Gurgaon, Haryana, India iQubit Consulting Full time ₹ 86,400 - ₹ 1,44,000 per year

    We're Hiring UrgentlyRole:Technical Support Executive –German / Dutch Language SpecialistLocation:Gurgaon (Sector 30) Work with one of ouresteemed clientsand grow your career in a premium international environmentWhat We're Looking For: Excellent communication skills inEnglish+German (B2/B2.2/C1)orDutch (B2/B2.2/C1)No MTI / RTI– clear, professional...

  • International technical support executive

    2 weeks ago

    Gurgaon, Haryana, India K. S. D. Placement Consultancy Full time ₹ 26,500 - ₹ 31,000 per year

    Roles and ResponsibilitiesProvide technical support to customers through phone calls, emails, or chats.Troubleshoot and resolve customer issues related to software products.Profile - Blended process (chat+voice)Work mode - work from officePosition - customer support executiveQualification - graduatedSkills - good communication skillsExperience - Mini 6...

  • Technical Support Executive

    1 week ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Role Description:The role involves providing technical assistance and support to customers, troubleshooting technical issues, and ensuring customer satisfaction through excellent service delivery.Qualifications:All Graduates can apply.Strong problem-solving skills and attention to detailExcellent communication and customer service skillsTechnical knowledge...

  • Technical Support Associate

    9 hours ago

    Gurgaon, Haryana, India ID Tech Solutions Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job description:We are seeking a highly skilled and experienced Technical Support Executive with a backgroundin the RFID industry. The ideal candidate will provide exceptional technical support,troubleshoot complex issues, and ensure the smooth operation of RFID systems.Key Responsibilities:Provide expert-level technical support for RFID systems, including...

  • Customer Technical Support Executive

    2 weeks ago

    Gurgaon, Haryana, India TP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Technical Support Executive – International ProcessLocation: GurugramJob Type: Full-timeShift Timings: Night Shift / Rotational Shifts (as per international time zones)Job Summary:We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be...

  • Technical Support

    16 hours ago

    Gurgaon, Haryana, India Sineng Electric Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionSineng Electric is a global leader in supplying a comprehensive portfolio of PV inverters, energy storage inverters, and power quality products. Through the establishment of four R&D centers and leveraging high-quality resources, Sineng is committed to technological innovation, making reliable and sustainable energy accessible to more...

  • Technical Support Executive

    4 weeks ago

    Gurgaon, Haryana, India Sparsa Digital Full time

    Job DescriptionKey Responsibilities:- NOC Based support to field engineers team- System provisioning on ERP- MIS generation- Resolve technical Queries- Having knowledge of ticketing tools.- Must have good knowledge of MS Excel and G-Sheet- Able to handle calls frequency.- Enthusiastic & Self motivated.

  • Technical Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Sparsa Digital Full time ₹ 1,04,400 - ₹ 7,00,000 per year

    Key Responsibilities: NOC Based support to field engineers teamSystem provisioning on ERPMIS generationResolve technical QueriesHaving knowledge of ticketing tools.Must have good knowledge of MS Excel and G-SheetAble to handle calls frequency.Enthusiastic & Self motivated.

  • Technical Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Emta Indore Full time ₹ 38,400 - ₹ 44,000 per year

    Hiring TSEs for Vivint in Gurugram Exp - Min 6 Months of Int. Technical Support - Voice Edu - Grad/UG | Eng. Versant C1 Req. Pay- Up to 36K CTC + 8K inc. Working - 5 days, rotational shifts/offs Cab in 20 KM Zone Immediate joiners preferred.