Customer Technical Support Executive

5 days ago

Gurgaon, Haryana, India TP Full time ₹ 5,00,000 - ₹ 8,00,000 per year

Job Title: Customer Technical Support Executive – International Process

Location: Gurugram

Job Type: Full-time

Shift Timings: Night Shift / Rotational Shifts (as per international time zones)

Job Summary:

We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for resolving queries from global clients via phone, email, or chat, ensuring a high level of customer satisfaction and professionalism.

Key Responsibilities:

  1. Include responsibility for providing technical troubleshooting over the phone for Intermedia customers globally
  2. Specify handling of basic technical assistance calls related to telecom, VoIP, networking and communications

  3. Add the following under required competencies:

  4. Basic networking knowledge

  5. Intermediate knowledge of computers (software and hardware)

Technical Skills:

  • Computer knowledge: Intermediate or advance knowledge of computer Hardware and Software
  • Operating Systems: Intermediate knowledge of computer OS both Windows and Mac and Mobile OS Android and iOS
  • Networking: Intermediate knowledge of networking

Key Requirements:

Education: Key Requirements:

  • Education: Under Graduation / Graduation
  • Experience: Experience – Fresher or Experience both can apply (BPO and Service industry experience preferred)
  • Communication Skills: Excellent verbal and written English communication is a must.
  • Willingness to work in night shifts and rotational shifts.
  • Good computer skills (MS Office, email, CRM tools).
  • Ability to handle pressure and multitask effectively.
  • Customer-focused with a problem-solving attitude.

  • Customer Technical Support Executives

    3 days ago

    Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Customer Service Executive International ProcessLocation: GurugramJob Type: Full-timeShift Timings: Night Shift / Rotational Shifts (as per international time zones)Job Summary:We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for...

  • Customer Support Executive

    5 days ago

    Gurgaon, Haryana, India Hiremora Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionHiremora is more than just a recruitment agency; we are your trusted growth partner dedicated to connecting dynamic talent with thriving organizations. We specialize in talent acquisition, end-to-end recruitment solutions, and HR support services tailored for startups, SMEs, and MNCs across India. Our goal is to deliver quality, speed, and...

  • Customer Support Executive

    5 days ago

    Gurgaon, Haryana, India Hiring Hub Full time ₹ 24,000 - ₹ 35,000 per year

    Company DescriptionHiring Hub specializes in recruitment processes, covering every step from job description to offer letter. This includes the initial application, screening (via phone or one-way video interviews), face-to-face interviews, assessments, background checks, and all other elements critical to making the right hire. Our comprehensive approach...

  • Customer Support Executive

    5 days ago

    Gurgaon, Haryana, India Bluethread Brands Full time US$ 60,000 - US$ 1,20,000 per year

    Company DescriptionBluethread Brands is known for its diverse portfolio of fashion labels. Our brands are celebrated for their unique aesthetics, innovative designs, and unparalleled craftsmanship. From chic workwear to elegant contemporary fashion, Bluethread offers premier fashion choices for a wide range of tastes. Our manufacturing facilities and skilled...

  • Customer Support Executive

    5 days ago

    Gurgaon, Haryana, India Brightelevation Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    About the job Customer Support Executive We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a Customer Service Executive, you will be responsible for providing exceptional service and support to our valued customers. Your primary objective will be to ensure customer satisfaction and...

  • Technical Customer Support

    5 days ago

    Gurgaon, Haryana, India Upskill Academy Full time ₹ 2,00,000 - ₹ 3,50,000 per year

    Technical Customer Support (TROUBLESHOOTING )Requirements:Education: GraduateExperience: Minimum 6 months of international process and technical support (troubleshooting) experienceSkills:Excellent communication in EnglishStrong problem-solving and technical skillsAssessment: VersantJob Details:Shift: RotationalWorking Days: 5 days/week (rotational weekly...

  • Customer Support Executive

    4 days ago

    Gurgaon, Haryana, India Atrangi Studio Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: Instagram: Location: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience: Freshers & Experienced - Both can applyEmail: Role...

  • Technical Support Executive

    5 days ago

    Gurgaon, Haryana, India Bridgexcel innovations pvt ltd Full time ₹ 4,00,000 - ₹ 5,00,000 per year

    Job Title: Technical supportExperience: 1+ yearLocation: Sector 44 GurgaonProcess: International VoiceShift Timing: UK Shift (12pm to 9pm, 1pm to 10pm, 2pm to 11pm)Working Days: 5 daysJob Type: Full-timeNo. of Round: Online Test Gorilla assessment followed by virtual roundJob Summary :The Cloud Support T1 Engineer is a key point of contact for our converged...

  • International technical support executive

    5 days ago

    Gurgaon, Haryana, India K. S. D. Placement Consultancy Full time ₹ 26,500 - ₹ 31,500 per year

    Roles and ResponsibilitiesProvide technical support to customers through phone calls, emails, or chats.Troubleshoot and resolve customer issues related to software products.Profile - Blended process (chat+voice)Work mode - work from officePosition - customer support executiveQualification - graduatedSkills - good communication skillsExperience - Mini 6...

  • Customer Service Technical Support

    5 days ago

    Gurgaon, Haryana, India tonyy Full time ₹ 24,000 - ₹ 2,08,000 per year

    Role:Technical Customer SupportLocation:Noida / Gurugram / MohaliWork Mode:OnsiteKey Responsibilities:Handle customer queries and technical issues via calls, chat, or email.Provide first-level troubleshooting support for technical concerns.Maintain professionalism and deliver excellent customer experience.Escalate unresolved issues to the appropriate...