Technical Support Engineer
1 day ago
Company Description:
Ahead WebSoft Pvt. Ltd. is a software development company based in Gurugram, India, dedicated to creating outstanding software products. Our customer-centric approach allows us to work with clients across various domains and project sizes. We deliver cost-effective solutions tailored to meet customer expectations through our hardworking and innovative team of engineers and managers. Our team constantly learns emerging technologies to provide world-class solutions with innovative ideas and expanding knowledge.
Role Description:
This is a full-time, on-site role located in Gurugram for a Technical Support Engineer (L-2). The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and handling customer queries. The daily tasks include addressing customer complaints, analyzing and resolving technical problems, and collaborating with other teams to enhance customer satisfaction.
Qualifications:
- Technical Support and Troubleshooting skills
- Analytical Skills to diagnose and solve issues efficiently
- Customer Support and Customer Service skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Bachelor's degree in Computer Science, Information Technology, or related field is preferred
- Experience in software development or IT support is a plus
-
Technical Support Engineer
2 days ago
Gurgaon, Haryana, India Incedo Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRole DescriptionAs a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner,...
-
Gurgaon, Haryana, India CG-VAK Software & Exports Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per yearDescriptionRole & Responsibilities :As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. Youll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability,...
-
Technical Support Engineer L1
2 weeks ago
Gurgaon, Haryana, India Always Rich Academy Full time ₹ 1,80,000 - ₹ 2,40,000 per yearWe are looking for a Technical Support Engineer to provide professional assistance and troubleshooting support for software and system-related issues. The candidate will handle installation, configuration, and maintenance tasks while ensuring timely resolution of client concerns.Job Type: Full-timePay: ₹15, ₹20,000.00 per monthExperience:Technical...
-
Technical Support
2 weeks ago
Gurgaon, Haryana, India CG-VAK Software & Exports Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole & ResponsibilitiesAs the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous...
-
Technical Support
1 week ago
Gurgaon, Haryana, India CGvak Software Exports Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole & ResponsibilitiesAs the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and...
-
Technical Support Engineer
1 week ago
Gurgaon, Haryana, India Work Fox Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per yearWhat will you do:● Be the first line of support for our customers - responding to queries, resolving bugs, and ensuring smooth use of the UnifyApps platform.● Troubleshoot technical issues by analyzing logs, replicating scenarios, and debugging in real time.● Collaborate closely with our engineering, product, and QA teams to solve complex problems and...
-
L-2 Technical Support Engineer
5 days ago
Gurgaon, Haryana, India Ahead WebSoft Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAhead WebSoft Pvt. Ltd., based in Gurugram, India, is a software development company dedicated to creating exceptional software products. We stand out due to our commitment to understanding and delivering what our customers need, working with clients across various domains and project sizes. Our innovative team of engineers and managers...
-
Technical Support Engineer
1 week ago
Gurgaon, Haryana, India Koh Young Se Asia Pte. Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per yearResponsibilities:Carry out machine installation and commissioning.Carry out routine machine maintenance services to contract customers.Provide machine troubleshooting supports and machine applications advice supports to customers & agents.Conduct training to customers & agents.Requirements:Minimum of an Advanced Diploma, Higher Diploma, or Graduate Diploma...
-
Technical Support Specialist
2 weeks ago
Gurgaon, Haryana, India Amtex Systems Inc Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAbout Company :Amtex Systems, a global technology innovator with 25+ years of expertise. Specializing in Software Development, IT Consulting, Digital Media, Business Intelligence, Mobile Applications, and Content Management, we're at the forefront of industry evolution caters to diverse sectors, including Technology, Finance, Media, Fashion, Retail, and the...
-
Head of Technical Support
5 days ago
Gurgaon, Haryana, India 100fd8ce-a176-45ae-9844-cd42b1f18342 Full time ₹ 23,00,000 - ₹ 30,00,000 per yearOffice Location:Haryana, GurugramExperience Required; 11-16 YearsOutstation Candidates AllowedMax Notice Period: 60 DaysRole & Responsibilities:As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products,...