L-2 Technical Support Engineer

4 days ago


Gurgaon, Haryana, India Ahead WebSoft Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

Ahead WebSoft Pvt. Ltd., based in Gurugram, India, is a software development company dedicated to creating exceptional software products. We stand out due to our commitment to understanding and delivering what our customers need, working with clients across various domains and project sizes. Our innovative team of engineers and managers deliver cost-effective, customized solutions that exceed customer expectations. We prioritize the latest technologies, ensuring our clients benefit from our team's expanding knowledge and innovative ideas.

Role Description

This is a full-time, on-site role for a L-2 Technical Support Engineer located in Gurugram. The L-2 Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and resolving customer queries. This role involves analyzing and solving technical problems, delivering excellent customer support and service, and ensuring customer satisfaction with our products and solutions.

Qualifications

  • Technical Support and Troubleshooting skills
  • Strong Analytical Skills
  • Customer Support and Customer Service skills
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively in a team
  • Experience in software development or related fields is a plus
  • Bachelor's degree in Computer Science, Information Technology, or related field


  • Gurgaon, Haryana, India Comviva Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Looking forTechnical Support Operation L1 Location: RwandaExperience :2-3 yrsBachelor degree in Information Technology, Computer Science or relevant field.Minimum of 2-3 yrs of relevant work experience required.Excellent problem-solving and communication skills.Roles and Responsibility:Monitor and Troubleshooting inInfra perscpective(LINUX),Hands on...


  • Gurgaon, Haryana, India Book Buffet Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Role:We are looking for a smart Technical Support Engineer to provide enterprise-level support to our customers. This technician will provide support via phone, web, email, chat and other channels as required.Responsibilities:Take ownership of customer issues reported and see problems through to resolutionResearch, diagnose, troubleshoot and identify...


  • Gurgaon, Haryana, India Incedo Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionAs a Software Engineer - Voice/ chat / email Support at Incedo, you will be responsible for providing customer support to clients through various channels such as voice, chat, and email. Your duties will include handling customer inquiries and complaints, providing technical support, resolving issues in a timely and efficient manner,...


  • Gurgaon, Haryana, India ProcDNA Analytics Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About ProcDNA ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 200+ across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in...


  • Gurgaon, Haryana, India CG-VAK Software & Exports Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    DescriptionRole & Responsibilities :As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. Youll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability,...


  • Gurgaon, Haryana, India JLL Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...


  • Gurgaon, Haryana, India Always Rich Academy Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We are looking for a Technical Support Engineer to provide professional assistance and troubleshooting support for software and system-related issues. The candidate will handle installation, configuration, and maintenance tasks while ensuring timely resolution of client concerns.Job Type: Full-timePay: ₹15, ₹20,000.00 per monthExperience:Technical...

  • L&D Trainer

    6 days ago


    Gurgaon, Haryana, India UNIVEST COMMUNICATION TECHNOLOGIES PRIVATE LIMITED Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Learning Development (L D) TrainerDepartment: Human ResourcesLocation: Gurgaon (On-site)Company: UnivestAbout Univest: Univest is a dynamic and fast-growing organization focused on empowering individuals to make informed financial and professional decisions. We believe in continuous learning, collaboration, and innovation, and are looking for an...

  • Technical Support

    1 week ago


    Gurgaon, Haryana, India CG-VAK Software & Exports Ltd. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & ResponsibilitiesAs the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous...

  • Technical Support

    1 week ago


    Gurgaon, Haryana, India CGvak Software Exports Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & ResponsibilitiesAs the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the Ginesys One suite. You'll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and...