REMS APAC L&D Partner

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APAC L&D Lead, Real Estate Management Services L&D

Job Summary:

As a key member of the Real Estate Management Services (REMS) Learning & Development (L&D) team, you will be responsible for L&D programs and represent key talent management processes across the Asia Pacific REMS organization; you will also have accountability for L&D for Global Account Management and play a role in launching Real Estate Management Services Skills Academy. Working closely with the L&D Partner for REMS, People Partners (PPs) and Talent and development (T&D) Product Leads, you will provide leadership on the design and execution of scaled L&D activities in alignment with the global REMS L&D strategy to accelerate skills and careers for business line growth.

Primary Stakeholders: L&D Partner for REMS, PPs / PXPs in APAC, and T&D Product Leads.

Job Details:

Create and execute an annual L&D roadmap in alignment with the global REMS L&D Strategy; this will include L&D priorities for both the APAC Real Estate Management Services business and Global Real Estate Management Services Account Management.

Drive the execution of L&D priorities through strong project management and program management; Priorities include driving the uptake and the facilitation of Open Learn and brilliant leadership, understanding, and getting to know the APAC audience to maximize delivery benefits. Alongside definition and scope of incoming requests.

Support the launch and maintenance of Real Estate Management Services Skills Academy, as a key member of the team driving the creation of development guides and skills assessments; lead the creation, development and maintenance of the learning hub (SharePoint).

Manage annual L&D Nominations process for your organization, in partnership with Heads of Leadership Development and DEI.

Conduct biannual reviews of global Real Estate Management Services onboarding content to ensure programming is relevant. Serve as primary point of contact for Real Estate Management Services' onboarding questions.

Develop and lead APAC Real Estate Management Services L&D Guild, a group of on-account L&D resources who meet monthly to share best practices, reduce duplication and leverage products from the center (T&D Products). Primary point of contact for those interested in L&D as a potential career opportunity.

Develop communication strategy for learning programming, including the creation/maintenance of business-facing learning hub(s) and a business-facing L&D calendar.

Facilitate key training programs per the business line roadmap or ad hoc requests, as needed; leverage the open enrollment offerings and centralized facilitation team to the greatest extent possible before committing to facilitation.

Design new learning products, as needed with leadership approval; Note: Existing T&D products are to be leveraged before initiating a new design; where products don't exist, partner with relevant T&D Product Leads, if applicable.

Represent comprehensive Talent & Development agenda / products to PPs / PXPs in APAC REMS, in partnership with the L&D Partner for REMS; bringing in T&D Product Owners as needed; this requires understanding of the comprehensive core suite of T&D products, including: L&D Nominations, Goal-setting and Year-end, Talent Review and Succession Planning, People Surveys, Mandatory Training Campaigns, and Coaching / Assessments / Mentoring.

Dive a highly-engaged with the business and be part of a high-performing team – to ensure business priorities are effectively delivered and done in a manner that aligns to our operating model (with an emphasis on scaling solutions, leveraging core products and fostering internal mobility).

Leverage data to tell effective stories about the business impact of the L&D agenda; formally prepare regular updates for your stakeholders with a strong narrative around the business impact of APAC REMS L&D initiatives.

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Key Skills:

Strategic Thinking: Able to vet requests and design solutions with a global mindset to align work with the global REMS L&D strategy; able to influence to pause work that doesn't drive aligned strategic outputs.

Stakeholder Management: Skilled at listening and communicating in an effective manner; providing regular updates on progress against strategic agenda, including key accomplishments, challenges and support needed; managing expectations proactively to ensure customer delight.

Needs Analysis: Use strong consulting skills to fully understand business needs and ensure L&D resources are focused on the right work / solutions.

Data-Driven Storytelling: Leverage data to tell effective stories about progress or opportunities with respect to the strategic L&D roadmap; articulate the business impact of L&D's work.

L&D Project & Program Management and Execution: Activate the strategic L&D agenda to deliver solutions against agreed upon project timelines that achieve desired outcomes and provide a great learner experience. Experience with Asana (project management tool) preferred.

Facilitation & Design: Design engaging and impactful learning, if applicable (may include decks for in-person training, webinars or e-learnings); Facilitate engaging training to accelerate skills across the business.

Management: Lead a highly engaged and high-performing team to deliver L&D priorities.

Key Technical Skills: Strong PowerPoint and SharePoint skills.

Fluent Business English: Essential both written and spoken

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.