ECommerce Manager

2 weeks ago

Gurgaon, Haryana, India Synectics APAC Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Key Responsibilities

  • Manage day-to-day e-commerce operations ensuring an optimized, user-friendly, and conversion-focused online presence.
  • Develop and implement the sales and marketing plan for e-commerce across assigned portfolios.
  • Take end-to-end ownership of demand forecasting, P&L, and overall business performance.
  • Ensure on-time product listings, visibility campaigns, and off-take performance for all launches.
  • Analyze market trends, customer behavior, and competitor strategies to identify growth opportunities.
  • Manage relationships with key e-commerce partners such as Amazon, Flipkart, and other marketplaces.
  • Negotiate margins, TOTs, and annual Joint Business Plans (JBPs) with marketplace partners.
  • Collaborate with finance, marketing, and supply chain teams to ensure smooth execution and compliance.
  • Work with e-commerce marketing agencies to develop strategies and optimize campaign performance.
  • Monitor and analyze sales, margins, listings, and forecasts to ensure achievement of business goals.
  • Lead monthly, quarterly, and annual reviews with action-oriented business plans.
  • Oversee budget allocation and ensure efficient utilization to achieve ROI targets.
  • Plan and execute marketing campaigns across platforms to maximize visibility and sales.
  • Track and analyze campaign performance, ACOS, and ROI, providing actionable insights.
  • Stay updated with evolving e-commerce trends, tools, and innovations to drive performance.
  • Build and maintain an annual marketing calendar aligned with business objectives.

Performance Measures

  • Achievement of sales and revenue targets (monthly, quarterly, annual).
  • Effective P&L management and ROI delivery.
  • Growth in marketplace performance and visibility.
  • Timely execution of launches and promotional campaigns.
  • Adherence to budget utilization and credit discipline.

Required Experience

  • Total Experience: 5-7 years in E-commerce / D2C / Marketplace management with reputed consumer brands.
  • Strong understanding of online marketplaces (Amazon, Flipkart, etc.) and e-commerce operations.
  • Excellent analytical, problem-solving, and multitasking abilities.
  • Strong negotiation and communication skills.
  • Hands-on experience in data analysis, forecasting, and campaign management.
  • Educational Qualification: B.E. + MBA (Marketing / E-commerce / Business Management) or equivalent

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