Technical Support Engineer L1

About ProcDNA:ProcDNA is a global consulting firm. We fuse design thinking with cutting-edge technology to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 350+ across 8 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll...

QualificationIT Support Engineer For L1 technical support for Gurgaon location.RoleEnduser support on multiple platforms and applications.Windows, Mac, Linux OS installations and troubleshooting.Security tools installations and troubleshooting.Remote support skills.Internal secuirty audits knowledge/exp.Basic level network support.Hardware level...

IT Support Engineer For L1 technical support for Noida location.Roles and Responsibilities Enduser support on multiple platforms and applications.Windows, Mac, Linux OS installations and troubleshooting.Security tools installations and troubleshooting.Remote support skills.Internal secuirty audits knowledge/exp.Basic level network support.Hardware level...

Job Title:Network Engineer – L1 (Telecom Sector)Location:Manesar, GurgaonExperience Required:Minimum 6 months – 1 yearQualification:Graduate in IT/Computer Science/Electronics or equivalent (CCNA mandatory)Role OverviewWe are looking for an enthusiastic and motivatedL1 Network Engineerto join our Telecom operations team inManesar, Gurgaon. This is an...

Looking forTechnical Support Operation L1 Location: RwandaExperience :2-3 yrsBachelor degree in Information Technology, Computer Science or relevant field.Minimum of 2-3 yrs of relevant work experience required.Excellent problem-solving and communication skills.Roles and Responsibility:Monitor and Troubleshooting inInfra perscpective(LINUX),Hands on...

This role is for one of Weekday's clientsMin Experience: 5 yearsLocation: GurgaonJobType: full-timeRequirementsAs an L2 Product Support Engineer, you'll act as the technical backbone of customer support. You'll be responsible for resolving escalated issues from L1, analyzing product-related challenges, understanding backend code snippets , troubleshooting...

This role is for one of Weekday's clientsMin Experience: 5 yearsLocation: GurgaonJobType: full-timeAs an L2 Product Support Engineer, you'll act as the technical backbone of customer support. You'll be responsible for resolving escalated issues from L1, analyzing product-related challenges, understanding backend code snippets , troubleshooting APIs, and...

This role is for one of Weekday's clientsMin Experience: 5 yearsLocation: GurgaonJobType: full-timeRequirementsAs anL2 Product Support Engineer, you'll act as the technical backbone of customer support. You'll be responsible for resolving escalated issues from L1, analyzing product-related challenges, understanding backend code snippets , troubleshooting...

Description: - Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops. - Provide hardware support, including assembly, upgrades, and basic troubleshooting. - Assist with installation and configuration of standard software and updates. - Handle basic networking issues including DNS, DHCP, VPN, Firewall...

As an L1 Support Engineer, you will be responsible for handling initial client inquiries and troubleshooting common technical problems. You'll work closely with higher-level engineers to escalate more complex issues and ensure prompt and efficient resolution, maintaining high levels of customer satisfaction.ResponsibilitiesRespond to client inquiries and...