Senior Key Account Manager

3 days ago

Hyderabad, Telangana, India CJ Konsultants Full time ₹ 6,00,000 - ₹ 9,00,000 per year

Position: Sr. Key Account Manager - Furniture Retaill
Reports to General Manager
Experience- Min 5 yrs
Salary Range- 6 LPA-9 LPA
Should be from the Luxury Furniture Industry
Roles & Responsibilities
Client Relationship Management

  • Build and maintain strong, long-term relationships with high-value clients and key stakeholders.
  • Act as the primary point of contact for assigned key accounts, ensuring seamless communication.
  • Address client needs proactively and provide tailored solutions that align with their preferences and expectations.

Collaboration with Design & Dispatch Teams

  • Coordinate with in-house design and Dispatch teams to ensure timely and accurate delivery of products.
  • Provide client feedback to the design team for incorporating into new furniture collections.
  • Ensure product quality meets the luxury standards expected by the clientele.

Sales & Reporting

  • Prepare and present sales forecasts, account status, and performance reports to Line Manager
  • Track key account performance metrics (e.g., revenue, order frequency, client satisfaction).

Client Consultation & Customization

  • Work closely with clients to understand their specific requirements, including space planning and aesthetic preferences.
  • Offer expert consultation on luxury furniture trends, material choices, and design concepts.

Post-Sales Support

  • Oversee delivery, installation, and after-sales services to ensure client satisfaction.
  • Handle any post-sales issues or complaints promptly and effectively to maintain client trust.

Brand Representation

  • Represent the brand at industry events, trade shows, and networking opportunities.
  • Ensure all interactions and communications uphold the luxury positioning of the brand.

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