Executive Front Office

6 days ago


Mohali, Punjab, India Shalby Hospital Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Job Summary

Looking forward for Executive Front office

- Minimum required experience is for 3-4 years (Preferably in Hospital Industry)

- Any Graduate can apply

- Should have good communication Skills

- Should be comfortable in rotational Shifts

Responsibilities and Duties

  • Attending to calls and giving appointments as per doctor availability
  • Preparation of patient files as per patient details
  • Maintaining data for patient waiting time for OPD in excel on daily basis and forwarding the same in the dedicated whatsapp group
  • Processing the billing in OPD of patients
  • Taking note of doctor in-out maintenance in excel
  • Coordinating with patients by directing them to other departments or referring them to other doctors etc
  • Scheduling the allocation of consultation rooms to doctors
  • Submitting monthly MIS like patient data, in-out, follow up/new patients to HOD
  • Informing HR through mails about doctor leave

Resolving all patients and department queries on timely basis

Required Experience, Skills and Qualifications

Behavioural

· Courteous and professional approach

· Responsible in nature

· Polite in speech

· Problem solving ability

· Tolerant

Functional

· Articulate with MS office

· Documentation of data

· Knowledge about doctors and their availability

· Cash management

Job Type: Full-time

Pay: ₹15, ₹30,000.00 per month



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