Front Office Executive

23 hours ago

Mohali, Punjab, India Medpark Healthcare Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job Title: Front Office Staff

Location: Medpark Hospital, Mohali

Department: Front Office / Patient Services

Experience: 1–5 Years

Qualification: Graduate in any discipline (Hospitality or Healthcare background preferred)

Job Type: Full-Time | Rotational Shifts

Job Summary:

We are looking for a polite, professional, and well-organized Front Office staff to be the first point of contact for patients and visitors at Medpark Hospital. The role involves managing patient registration, appointment scheduling, billing coordination, and providing excellent customer service while maintaining the highest standards of discretion and compassion.

Key Responsibilities:

  • Greet patients and visitors courteously and assist them with registration, inquiries, and directions.
  • Manage patient check-in/check-out processes and collect required documentation.
  • Schedule appointments for OPD and follow-ups using Hospital Information System (HIS).
  • Handle incoming calls, transfer them to appropriate departments, and take messages.
  • Collect consultation fees, issue receipts, and coordinate with the billing team when needed.
  • Maintain the reception area in a clean, organized, and professional manner.
  • Coordinate with doctors, nursing, billing, and other departments for smooth patient flow.
  • Assist with admission and discharge formalities and update patient records.
  • Handle TPA/insurance coordination and guide patients regarding paperwork.
  • Address patient concerns politely and escalate issues to the concerned authority when necessary.

Requirements:

  • Graduate in any stream (preferably with diploma/certification in Front Office or Hospital Administration).
  • 1–3 years of experience in front desk/customer service role, preferably in a hospital or clinic.
  • Good communication skills in English, Hindi, and Punjabi.
  • Computer proficiency and experience with MS Office and HIS software.
  • Pleasant personality, strong interpersonal skills, and ability to work under pressure.
  • Willingness to work in rotational shifts and weekends.

Preferred Skills:

  • Knowledge of medical terms and hospital workflows.
  • Experience with OPD/IPD registration and TPA formalities.
  • Ability to multitask and remain calm in high-pressure situations.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹30,000.00 per month

Ability to commute/relocate:

  • Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Diploma (Required)

Experience:

  • Hospital: 1 year (Required)

Work Location: In person

  • Front Office Executive

    1 day ago

    Mohali, Punjab, India TECH SOFT SOLUTIONS Full time ₹ 88,800 - ₹ 33,60,000 per year

    Job Responsibilities:Greet and welcome visitors, clients, and guests with a professional attitude.Manage incoming phone calls, emails, and queries; route them to the concerned departments.Maintain front desk cleanliness, visitor logs, and office supplies.Handle appointment scheduling and meeting room coordination.Assist the HR/Admin team with basic...

  • Front Office Executive

    1 day ago

    Mohali, Punjab, India Indus Hygiea Phase 6 Mohali Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Front office executive for a Dental Hospital.Job Types: Full-time, FresherPay: ₹12, ₹15,000.00 per monthBenefits:Health insuranceProvident FundExperience:total work: 1 year (Preferred)Work Location: In person

  • Front Office Executive

    6 days ago

    Mohali, Punjab, India Intelliworx Consulting Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Female candidate with 2 year of experience as front office executive/receptionist required for a Multinational Legal Firm. Must be presentable and should have excellent communication skills.Job Location - Sector 82, Mohali6 days working9.30 am to 6 pmJob Types: Full-time, PermanentPay: ₹25, ₹30,000.00 per monthExperience:total work: 2 years...

  • Executive Front Office

    6 days ago

    Mohali, Punjab, India Shalby Hospital Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job SummaryLooking forward for Executive Front office- Minimum required experience is for 3-4 years (Preferably in Hospital Industry)- Any Graduate can apply- Should have good communication Skills- Should be comfortable in rotational ShiftsResponsibilities and DutiesAttending to calls and giving appointments as per doctor availabilityPreparation of patient...

  • Front Desk Executive

    3 days ago

    Mohali, Punjab, India EVOQ Realtech LLP Full time ₹ 2,16,000 - ₹ 2,64,000 per year

    Job Summary:We are seeking a professional and customer- focused Front Desk Executive to be the first point of contact for our real estate office. The ideal candidate will handle front-desk responsibilities, provide administrative support, and ensure a welcoming environment for clients, visitors, and staff. Your role is key to maintain a smooth and efficient...

  • Front Desk Executive

    5 days ago

    Mohali, Punjab, India Skyway Solution Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Front Desk Executive (Female) Location: MohaliSalary: Up to 30,000 per month Experience: Minimum 1 year of relevant experience in front desk, tele calling, tele sales, or reception Education: Any Graduate Contact: HR Sanjna Required Candidate profileRequirements: Proficiency in Punjabi language is mandatory Basic computer knowledge and MS...

  • Front Office Receptionist

    5 days ago

    Mohali, Punjab, India Gelos Dentistry Full time ₹ 13,000 - ₹ 2,00,000 per year

    The Front Office Executive / Receptionist will be the first point of contact for patients and visitors at Gelos Dentistry. We are looking for a polished, well-groomed, and professional candidate with excellent communication skills and a welcoming personality. This role requires someone who can actively handle patient queries, manage appointments, assist the...

  • Front Desk Receptionist

    1 day ago

    Mohali, Punjab, India TECH SOFT SOLUTIONS Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Overview:We are looking for an experienced and well-presented Front Office Executive to manage the front desk and provide administrative support. The ideal candidate should have good communication skills, a professional attitude, and hands-on experience in handling calls, emails, and basic Excel work.Key Responsibilities:Attend and route incoming calls...

  • Front Office Receptionist cum Admin Executive

    5 days ago

    Mohali, Punjab, India Kadkraft Systems Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    At Kadkraft Systems, we empower engineers and manufacturers todesign smarter, build faster, and innovate better. For over 30 years, we've been helping companies across automotive, aerospace, heavy engineering, and industrial machinery solve real-world challenges with cutting-edge CAD, CAM, and CAE technologies.We're more than just a technology...

  • Front Desk Receptionist

    6 days ago

    Mohali, Punjab, India Future Hi-tech Batteries Limited Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We seek a smart, presentable Front Desk Executive cum Receptionist to manage front office operations, visitor handling & admin support. Must have excellent communication, a pleasing personality & customer-focused approach.Provident fundMaternity leavesPaternity leaves