Customer Success Associate

1 week ago


Noida, Uttar Pradesh, India Vinove Software Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role & responsibilities

Are you a confident communicator with a knack for solving problems? Join our customer success team and get the opportunity to work on a fast-growing IT product while building your career in client engagement and tech-based support.

Role & Responsibilities:

  • Interact with customers via phone, email, and chat to resolve queries and ensure high satisfaction.
  • Understand client issues and provide solutions effectively and professionally.
  • Build a positive relationship with customers and guide them through product features.
  • Learn and implement techniques for upselling and cross-selling relevant offerings.
  • Keep accurate records of all conversations and follow-up activities.
  • Coordinate with internal teams for technical escalations or custom requests.

Who Can Apply:

  • Fresher to 1 year of experience in any customer-facing role (internship included)
  • Excellent English communication (verbal and written) is a must.
  • Passion for customer satisfaction and proactive problem-solving.
  • Good understanding of SaaS or tech products is a plus (Mandatory).
  • Willingness to learn and grow in a fast-paced environment.

Job Type: Permanent

Preferred candidate profile



  • Noida, Uttar Pradesh, India Melimu Edutech Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Customer Relationship ManagementSupport the Customer Success Manager in managing assigned customer accounts and maintaining ongoing engagement.Assist with customer onboarding, product training sessions, and adoption initiatives.Serve as an additional point of contact for customer queries and ensure timely resolution.Billing, Renewals &...


  • Noida, Uttar Pradesh, India SquadStack Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced and dynamicCustomer Success Associateto lead and manage the operations of our customer service contact centre, with a focus on delivering exceptional service to our insurance customers. The ideal candidate will be responsible for overseeing daily operations, managing a team of customer service agents, and ensuring that...

  • Customer Success

    2 weeks ago


    Noida, Uttar Pradesh, India Dreamsol Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    You are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards. Your role will involve utilizing strong analytical skills for requirement analysis and documentation, expertise in quality assurance...

  • Customer Success

    1 week ago


    Noida, Uttar Pradesh, India Dreamsol TeleSolutions Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: NoidaExperience: 2+ YearsWe are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards.Key Skills:Strong analytical skills for requirement analysis and documentationExpertise in quality...

  • Customer Success

    1 week ago


    Noida, Uttar Pradesh, India Info Edge Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Description: The Customer Success role at Info Edge India Ltd for IIMJOBS focuses on ensuring a positive experience for users through effective onboarding, support, and relationship management. The primary objective is to drive user engagement, satisfaction, and retention. Responsibilities include understanding customer needs, providing tailored...

  • Customer Success

    1 week ago


    Greater Noida, Uttar Pradesh, India DREAMSOL TELESOLUTIONS PVT. LTD. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description Customer Success (BA-QA) Specialist Location: NoidaPosted: 6 hours agoExperience: 2 Years We are seeking a Customer Success (BA-QA) Specialist to ensure high-quality project delivery through effective requirement analysis, quality assurance, and customer interaction, while adhering to data security standards.Key Skills:Strong analytical...


  • Noida, Uttar Pradesh, India Infinity Labs Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role Summary:We are seeking a highly skilled and customer-focused Customer Success Engineer (CSE) to support our customers using Prisma Cloud, Palo Alto Networks comprehensive cloud-native security platformAs a CSE, you will play a pivotal role in driving successful adoption, resolving technical issues, and ensuring overall customer satisfaction and...


  • Noida, Uttar Pradesh, India G2mhub Global Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    What You'll DoGet involved in the entire customer lifecycle from on-boarding through the account growth phaseProvide product training to enable the customers to realize the potential of ZeaplIdentify product usage gaps and provide actionable solutions to the customersBuild value-based relationships with customers and create Zeapl champions at enterprise...


  • Noida, Uttar Pradesh, India Oracle Financial Services Software Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Senior Customer Success Specialist Java SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission-critical applications and infrastructure on the Java SE platform. Java Platform, Standard...


  • Noida, Uttar Pradesh, India Kovaion Consulting Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    In Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...